Experience

ACC Accounting Solutions

• Educational Account Manager

  • Jan 2000 - Present

  Operate as the lead point of contact for any and all matters specific to customers Develop a trusted adviser relationship with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly quarterly initiatives to internal and external stakeholder. Forecast and track key accounts metrics Identify and grow opportunities with territory and collaborate with sales teams and ensure growth attainment Assist with high severity escalations as needed.Organize training classes and schedules with fore clients. Show less



The Hearing Aide Center

• Telemarketer

  • Feb 1999 - Dec 1999

  Customer Service and phone calls Telemarketer and Appointment Setter Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations, Contact private individuals by telephone for services Maintained call list, record names, addresses, phone numbers, and reactions prospects contacted Deliver prepared sales talks, reading from scripts that describe products and services, in order to persuade customer to purchase a product or service to make a donation, Show less