Sandy Fung

HR Manager/Guest Relation at Erik's Ranch & Retreats
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Microsoft Office Specialist: Excel 2016
    Microsoft
    Oct, 2020
    - Nov, 2024

Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • HR Manager/Guest Relation
      • May 2021 - Present

      • HR functions; job postings, screening and interviewing candidates for staff, volunteer program and members; onboarding of new hires, payroll set-up, monthly payroll execution, AR/AP management, staff files/documents, benefits, PTO, staff policies/handbook, calendar management, staff access to systems, email, and building. • Manage Member and Volunteer program onboarding including working with Maintenance for apartment preparation and building access; showing apartments to prospective live-on-site volunteers and liaison with finance for invoicing and fee management. • Co-Manage guest relations and the guest relations team providing leadership as well as hands-on execution with guest reservations and experiences. • Assist with annual event preparation and logistics. • General administrative: maintaining physical and SharePoint files, general communications, board communications, and assisting the CEO with daily requests. Show less

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Online Newspaper Productions
      • Feb 2020 - Present

      • Respond to any incoming calls and emails from clients • Ensure customer readability on newspaper pages • Complete deadlines given by clients in a timely matter • Remind clients of missing or upcoming publication deadlines • Respond to any incoming calls and emails from clients • Ensure customer readability on newspaper pages • Complete deadlines given by clients in a timely matter • Remind clients of missing or upcoming publication deadlines

    • United States
    • Retail
    • 700 & Above Employee
    • Front End Supervisor/ Key Holder
      • Jul 2017 - Sep 2020

      • Manage 2-3 people on a shift • Maintain a safe environment for both employees and customers • Train new employees on customer service skills and usage of POS system • Address customer concerns • Open/Close the store • Monitor incoming and outgoing merchandise inventory • Cashier • Responsible for all cash accuracy at end of shift • Manage 2-3 people on a shift • Maintain a safe environment for both employees and customers • Train new employees on customer service skills and usage of POS system • Address customer concerns • Open/Close the store • Monitor incoming and outgoing merchandise inventory • Cashier • Responsible for all cash accuracy at end of shift

    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2016 - Jun 2017

      • Train new employees on everyday duties and POS system • Create a friendly environment to welcome the guest • Encourage customers to sign up with the SA rewards program • Ensure inventory stocks are accurate on a daily basis • Cashier • Train new employees on everyday duties and POS system • Create a friendly environment to welcome the guest • Encourage customers to sign up with the SA rewards program • Ensure inventory stocks are accurate on a daily basis • Cashier

Education

  • Hamline University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2018 - 2020

Community

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