Experience

SEE Eyewear

• United States
• Retail
• 100 - 200 Employee

• Store Manager

  • Feb 2016 - Present

  - Sales for store increased $250,000 since taking position - Promoted 2 stylists to Corporate and Store Manager - Increased customer loyalty by retaining existing and recruiting new clients. Proven by monthly customer surveys scores (avg. 92% satisfaction) - Sales for store increased $250,000 since taking position - Promoted 2 stylists to Corporate and Store Manager - Increased customer loyalty by retaining existing and recruiting new clients. Proven by monthly customer surveys scores (avg. 92% satisfaction)



Freelance

• Sales/Management

  • Oct 2015 - Feb 2016

  Increased awareness and brand visibility to LaMer, Jo Malone, Dr. Perricone, Debra Lippmann, Supersmile, Nordstrom, Sephora Ulta, and Plum Market through freelancing. Increased awareness and brand visibility to LaMer, Jo Malone, Dr. Perricone, Debra Lippmann, Supersmile, Nordstrom, Sephora Ulta, and Plum Market through freelancing.



Neiman Marcus Group

• United States
• Retail
• 700 & Above Employee

• Cosmetic and Fragrance Sales Manager

  • Aug 2011 - Sep 2015

  - Manage $7.5 Million + luxury cosmetic and fragrances business with over 25 lines. - Lead a team of 45 commissioned sales associates and product specialists. Mentor and coach the assistant sales manager and clerical support. - Recruit, hire, and train a sales team and motivate associates to achieve defined sales goals. - Evaluate individual sales performance and conduct performance reviews to establish sales plans and strategies to expand client base. - Create, plan, and host on-site and off-site events to draw new and existing clientele. - Speak to an audience of 200 clients and introduce trends of the season. Show less



Saks Fifth Avenue

• United States
• Retail
• 700 & Above Employee

• Beauty Sales Manager

  • May 2010 - Jul 2011

  - Managed $5.5 million + cosmetic and fragrance business. - Motivated and lead a team of 35 selling associates. - Established individual sales plans to expand client base. - Recruited and trained sales associates and developed incentives to increase product sales. - Created, planned, and hosted multiple store events. CLINIQUE/DIVISION OF ESTEE LAUDER COMPANIES; Generated annual sales of up to $15 Million in a region of 18 stores and five accounts: Macy’s, Carson’s (formerly The Bon Ton Group); Neiman Marcus, Nordstrom; and Sak’s Fifth Avenue. • Conducted product demonstrations and training for 100 sales consultants at the store level. • Exceeded annual sales plan year over year and achieved the highest gross sales in the region. • Won “Account Executive Rookie of the Year” for outstanding sales and turnover performance. • Increased staff retention 25% by improving communication, motivating staff, and utilizing team- building techniques. • Received corporate recognition for highest number of staff promotions. • Recruited, trained, and developed four account coordinators. Show less



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Account Executive

  • Mar 2002 - Jul 2009

  - Generated annual sales of up to $15 Million in a region of 18 stores and five accounts: Macy’s, Carson’s (formerly The Bon Ton Group); Neiman Marcus, Nordstrom; and Sak’s Fifth Avenue. - Conducted product demonstrations and training for 100 sales consultants at the store level. - Exceeded annual sales plan year over year and achieved the highest gross sales in the region. - Won “Account Executive Rookie of the Year” for outstanding sales and turnover performance. - Increased staff retention 25% by improving communication, motivating staff, and utilizing team-building techniques. - Received corporate recognition for highest number of staff promotions. - Recruited, trained, and developed four account coordinators. Show less



Neiman Marcus Group

• United States
• Retail
• 700 & Above Employee

• Product Specialist

  • Jul 1997 - Jan 2002

  - Conducted training and product demonstrations of Clinique skin care and cosmetics to new andexisting sales associates.- Sold product and established repeating clientele resulting in an increase in sales over 20%annually.- Earned the distinguished “Make-Up Artist of the Year” Award.- Nominated for Neiman Marcus “Best” award for exceptional customer service and client retention.

• Assistant Human Resources Manager

  • Sep 1993 - Jul 1997

  - Recruited, hired, and trained exempt and non-exempt employees.- Conducted disciplinary review meetings, documented incidences, and discharged personnel.- Earned corporate recognition as the top college talent recruiter with the highest intern to full-timeemployee ratio in the corporate Midwest region.- Recipient of the “Sales Support Manager of the Month.”- Decreased employee turnover by 30% through the development of a dynamic orientationprogram, product education training, and sales techniques.- Corporate lead in teaching computer updates and enhancements to sales associates. Show less