Sandy Elton

PC Network Tech ll at Bibb County School District
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Contact Information
us****@****om
(386) 825-5501
Location
Macon, Georgia, United States, GE

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Bio

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Credentials

  • Self Service
    Dell Technologies
    May, 2023
    - Oct, 2024
  • A4 Mono LaserJet 300-400 Service Qualification
    HP
    Oct, 2022
    - Oct, 2024
  • HP A3 Mono Small Work Team High LaserJet Service Qualification (APJ and EMEA ONLY)
    HP
    Sep, 2022
    - Oct, 2024
  • HP Chromebook Service Qualification
    HP
    Sep, 2022
    - Oct, 2024
  • A4 Mono LaserJet 600 Service Qualification
    HP
    Aug, 2022
    - Oct, 2024
  • A4 Color LaserJet 500 Service Qualification
    HP
    Jul, 2022
    - Oct, 2024
  • Certification HP RPOS Family Service Qualification 2022
    HP
    Jul, 2022
    - Oct, 2024
  • HP Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification
    HP
    Jul, 2022
    - Oct, 2024
  • HP PageWide Enterprise Color 556/MFP 586 & HP Officejet Enterprise Color X555/MFP X585 Service Qualification
    HP
    Jul, 2022
    - Oct, 2024

Experience

  • Bibb County School District
    • United States
    • Education Administration Programs
    • 400 - 500 Employee
    • PC Network Tech ll
      • May 2023 - Present
  • Hemmersbach
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Onsite Technician
      • Feb 2022 - May 2023

      • Responding promptly and professionally to client requests for onsite technical support • Diagnosing and troubleshooting hardware and software issues, including desktops, laptops, printers, and networking equipment • Providing timely and effective solutions to technical problems, ensuring minimal disruption to the client's operations • Documenting all technical support interactions and resolutions in a timely and accurate manner • Ensuring all work is completed within established service level agreements (SLAs) and with a focus on providing high-quality customer service Show less

  • Macon Marriott City Center
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Bartender & Caterer
      • Feb 2021 - Feb 2022
  • Robins Financial Credit Union
    • United States
    • Financial Services
    • 100 - 200 Employee
    • IT intern
      • Jan 2021 - May 2021

      • Assisting with the installation, maintenance, and troubleshooting of hardware and software systems • Providing technical support to users via phone, email, or in-person • Configuring and deploying software applications to end-users • Creating and maintaining documentation related to IT systems and processes • Helping to manage IT inventory, including hardware and software licenses • Performing other IT-related tasks as assigned by supervisors. • Assisting with the installation, maintenance, and troubleshooting of hardware and software systems • Providing technical support to users via phone, email, or in-person • Configuring and deploying software applications to end-users • Creating and maintaining documentation related to IT systems and processes • Helping to manage IT inventory, including hardware and software licenses • Performing other IT-related tasks as assigned by supervisors.

  • Elior North America
    • United States
    • Food & Beverages
    • Caterer
      • Jun 2020 - Jan 2021
  • Sodexo
    • France
    • Facilities Services
    • 700 & Above Employee
    • Campus Catering lead
      • Jul 2018 - Jun 2020

Education

  • Mercer University
    Bachelor's degree, Information Technology
    2019 - 2022

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