Sandy Donlon

Director of Data Science at BlackLocus
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Grant Greenwood

Sandy is a mathematician and applied statistician at heart. Her skill in data analytics methodology, process improvement and data team management and hiring are unparalleled in my experience. It is always a pleasure to work with Sandy and she acted as a great mentor to me for my first career job. Her contribution to my development as an analyst is invaluable and I will always be grateful! Good luck with your current and future endeavors Sandy.

Jeff McCollum

Sandy is THE data authority at Bazaarvoice. She understands what data means and what it doesn’t mean, and she has built and mentored a team that can tell a great, data-driven story to help close a deal or retain a client. Recently she has led a group of data scientists on one of the most important initiatives in the company, using machine learning NLP to automate our content moderation. Her team has performed so well we have had to regularly increase our goals, saving us hundreds of thousands of dollars more than even our most aggressive projections. Sandy’s greatest strength, though, is her mentorship. People love working for Sandy because they can learn. If people leave her team, it’s because she did such a great job mentoring them that they are ready for a larger role than Bazaarvoice can provide. Her ability to mentor talented analysts is second to none.

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Credentials

  • Adobe Target: Target Advanced Power User
    Adobe
    Dec, 2014
    - Nov, 2024
  • R Programming
    Coursera Verified Certificates
    Jun, 2014
    - Nov, 2024
  • The Data Scientist's Toolbox
    Coursera Verified Certificates
    Jun, 2014
    - Nov, 2024
  • SAS Certified Base Programmer for SAS 9
    SAS
    Feb, 2009
    - Nov, 2024
  • Intermediate Python for Data Science Course
    DataCamp
  • Intro to Python for Data Science
    DataCamp

Experience

    • Software Development
    • 1 - 100 Employee
    • Director of Data Science
      • Aug 2019 - Present

      Hired as head of Data Science and BI to build competitive intelligence data products and automated pricing applications. I work cross-functionally with Product and Engineering teams to develop systems that optimize the collection of competitive data, identify relationships between those products and our own catalog and generate intelligent eCommerce pricing actions at scale (this year we collected 1.7B product pages, generated 2M new relevant product matches and took 9M automated online price actions). Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Director of Analytics & Data Science
      • Jun 2018 - Aug 2019

      Promoted to Director when I took on a top initiative for the company to significantly reduce the cost of our review moderation operations by leveraging NLP machine learning. In less than a year, my team’s efforts saved hundreds of thousands of dollars. My team also supported our Ads business by building smarter audiences from consumer behavior data collected across the Bazaarvoice network of 6000+ brands and retailers, as well as driving revenue for the new Data business by developing data products that were sold to 3rd parties. Show less

    • Senior Manager, Analytics & Data Science
      • Dec 2011 - May 2018

      Brought on to manage a small team of analysts to support clients with custom reporting and insights on their CGC (consumer-generated content) program. Through automation efforts, I was able to reduce the time spent on basic reporting and leverage the analysts for more strategic analyses and insights. We became the Analytics center of excellence supporting all areas of the business including Client Success, Sales, Marketing and Product/Engineering. The team provided powerful shopper behavior insights and critical ROI impact analyses to help brand and retail clients understand how to drive revenue on their sites and increase investment in their Bazaarvoice program by demonstrating the value of CGC (consumer-generated content) to their executives. As the team’s impact to the organization grew, I was able to grow the team in size and skillset eventually hiring Data Scientists and Data Engineer expertise onto the team. The most significant thought leadership deliverables from our team each year were the joint effort marketing publications: Conversation Index (later CGC Index, Shopper Experience Index) and Holiday Headquarters. I started two Product/Engineering initiatives to drive better measurement, metric standardization, and insights into our Products and across the organization: Product Analysts embedded on product teams and creation of the Bazaarvoice Analytics Standards committee. Show less

    • United States
    • Civil Engineering
    • 700 & Above Employee
    • Senior Statistician
      • Sep 2003 - Nov 2011

      Hired onto a small team of statisticians that were supporting URS projects globally. Our team supported a variety of projects and clients. As a consultant-based company, we were responsible for marketing ourselves internally to find project opportunities. Our skills and reputation on projects led to new projects and growth on the team. SAS & SQL used primarily. Typical projects were human health & ecological risk assessments. Hired onto a small team of statisticians that were supporting URS projects globally. Our team supported a variety of projects and clients. As a consultant-based company, we were responsible for marketing ourselves internally to find project opportunities. Our skills and reputation on projects led to new projects and growth on the team. SAS & SQL used primarily. Typical projects were human health & ecological risk assessments.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Quality Assurance Engineer
      • Oct 2002 - Jul 2003

      Software Quality consultant for Dell's Home and Small Business Online QA Department. Software Quality consultant for Dell's Home and Small Business Online QA Department.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Assurance Program Manager
      • Apr 2000 - Jan 2002

      Managed resource allocation and project management for Dell's Home and Small Business Online QA Department. Generated software quality monitoring metrics, and implemented business process improvements leveraging Six Sigma. Managed resource allocation and project management for Dell's Home and Small Business Online QA Department. Generated software quality monitoring metrics, and implemented business process improvements leveraging Six Sigma.

    • United States
    • Software Development
    • 1 - 100 Employee
    • IT Manager
      • Jan 1999 - Apr 2000

      Managed software quality, technical writing, and localization for STATISTICA (a statistical, data management, and graphing software application) and other related products. Responsible for custom programming and implementation services for enterprise-wide solutions. Led a team of 8 technical writers and software quality, localization and software engineers.

    • Product Manager / Senior Consultant
      • Jun 1996 - Jan 1999

      Managed the design of enterprise statistical systems, and other hardware and database connectivity software products. Consulted with large corporate clients on the purchasing and implementation of data acquisition, quality control, and statistical-based enterprise systems. Provided training, advanced technical support, and developed custom application extensions for enterprise customers. Gained extensive experience with database design, data collection devices, and the data acquisition process.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Instructor / Statistician
      • Sep 1994 - May 1996

      Planned and conducted the modeling of oral health outcomes using multiple logistic regression, categorical data analysis, and graphical exploratory analysis. This epidemiological work was part of the World Health Organization’s International Collaborative Study of Oral Health. Advised department faculty and Dental Public Health residents regarding the proper application of statistical methods and interpretation and presentation of results. Designed sampling analysis plans and statistical methodology sections for grant proposals. Show less

Education

  • The University of Texas at San Antonio
    M.S., Mathematics & Statistics
    1992 - 1993
  • The University of Texas at San Antonio
    B.S., Mathematics & Statistics
    1988 - 1992

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