Sandro Saba
Cybersecurity Channel Sales Manager at KlayyTech- Claim this Profile
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English Full professional proficiency
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German Limited working proficiency
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French Elementary proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Credentials
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Sales Specialist: Kaspersky Expert Security (S55.10)
KasperskyMay, 2023- Nov, 2024 -
MDR and Cybersecurity as a Service - Sales Consultant
SophosJan, 2023- Nov, 2024 -
Sophos Sales Consultant
SophosMar, 2022- Nov, 2024 -
Microsoft Global Challenger
MicrosoftJun, 2020- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftMay, 2020- Nov, 2024 -
VMware Certified Professional 6.5 - Data Center Virtualization
VMwareJun, 2018- Nov, 2024 -
CCNA Routing and Switching
CiscoJun, 2015- Nov, 2024 -
Deutsche Sprachkenntnisse B.1 (German Language level B.1)
Goethe-Institut e.V.Jun, 2015- Nov, 2024 -
ScanMail for Exchange 12.5 Certified Master
Trend MicroJun, 2018- Nov, 2024 -
Control Manager 7.0 Certified Master
Trend MicroJun, 2018- Nov, 2024 -
OfficeScan XG Certified Master
Trend MicroJun, 2018- Nov, 2024 -
Deep Discovery Advanced Threat Detection 1.0 Certified Professional
Trend MicroMay, 2018- Nov, 2024 -
Deep Security 10 Certified Professional
Trend MicroMay, 2018- Nov, 2024
Experience
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KlayyTech
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Cybersecurity Channel Sales Manager
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Mar 2023 - Present
- Managing the sales activities of a team of partner account managers. Vendors: Kaspersky, Barracuda. - Built a yearly plan for sales, marketing and enablement activities for the resellers. - Follow up on leads and resellers’ data and pipeline proactively to maximize new business potential. - Engage with all internal resources to ensure that partners are ‘enabled’ to sell Kaspersky and Barracuda products and able to support their customers. - Negotiate with (and through) partners in competitive situations to ensure that Kaspersky and Barracuda are the preferred vendors. - Provide information, arrange trainings and coach partners to ensure that they are trained enough to use Kaspersky and Barracuda systems and tools (Partner Portal etc). - Drive new customer adoption, cross sell opportunities and a high renewal rate. - Adherence to CRM, business systems and activity management standards, ensuring all activities are logged and accurately updated. - Responsible for orchestrating between partners and KlayyTech internal resources in technical support cases and conflict management. Show less
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Sophos
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United Kingdom
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Software Development
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700 & Above Employee
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Senior Channel Account Executive - MEA
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Feb 2022 - Feb 2023
- Drive revenue and market share through field sales activities as a part of the Middle East team assisted by Sophos platinum and gold partners. - Follow up on leads and partner data proactively to maximize new business potential. - Engage with all Sophos internal resources to ensure that partners are ‘enabled’ to sell Sophos products and support their customers. - Negotiate with (and through) partners in competitive situations to ensure that Sophos is the preferred vendor. - Provide information, arrange trainings and coach partners to ensure that they are trained enough to use Sophos systems and tools (Partner Portal etc). - Drive new customer adoption, cross sell opportunities, and high renewal rate. - Adherence to CRM (Salesforce), business systems and activity management standards, ensuring all activities are logged and accurately updated. - Responsible for orchestrating between partners and Sophos internal resources in technical support cases and conflict management. Show less
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Territory Channel Account Manager - MEA
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Apr 2020 - Jan 2022
- Drive incremental customer revenue, consumption and success through partner impact within Middle Eastern and English-speaking African countries including Libya, Lebanon, Afghanistan, Iraq, Kenya, Nigeria, Ghana, … etc - Build a local partner ecosystem of best of breed solutions around customers. - Orchestrate partner and Microsoft resources to drive opportunities to closure; tracked via pipeline management systems. - Develop the cloud business and drive the cloud revenue across all stakeholders: internal, local distributors, channel partners and customers. - Build and execute the Cloud management plan with the distributors, managed & unmanaged partners to grow sales pipeline. Show less
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Trend Micro
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Japan
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Software Development
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700 & Above Employee
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Regional Account Manager - MEA
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Apr 2019 - Mar 2020
- Drive revenue and market share in Egypt and the Middle East through a set of strategic accounts with the assistance of top partners through field sales activities.- Meet or exceed quarterly revenue targets.- Develop and execute against a strategic account planning that addresses activities for the given account list.- Accelerate customer adoption and pipeline building- Develop profitable long-term strategic relationships with your accounts.- Ensure customer satisfaction.
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Technical Support Engineer - MEA
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Apr 2018 - Mar 2019
- Work with various Trend Micro departments (Support and R&D), customers andpartners around the globe for end-to-end resolution of Control Manager, OfficeScanand Apex One issues.- Interfacing with large priority customer accounts.- Support deployment, integration and maintenance of Trend software productswithin customer enterprise environments while maintaining high customersatisfaction throughout the entire process by providing frequent updates.- Conduct thorough and detailed troubleshooting to provide quality support to thecustomer, minimizing escalations.- Manage a diverse and complex scope of support issues directly related to the use,support, and implementation of Trend Micro products and solutions.- Document all interactions related to services requests (SRs) in Salesforce inaccordance with Trend Micro Support SLOs.- Share best practices with other Customer Service Engineer members to enhance thequality and efficiency of support.- Maintain and expand working knowledge of the Trend Micro products. Show less
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Orange Business
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France
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IT Services and IT Consulting
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700 & Above Employee
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Change Management Specialist
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Aug 2017 - Mar 2018
• Responsible for implementing all the IPT , IPCC voice changes and data changes requested by the customer with full end-to-end responsibility to deliver and control changes according to agreed SLAs and quality levels.• Classify the change request according to its complexity defined in the service change catalogue.• Liaise with different entities to get the change activated in agreed time as per SLA with Customer.• Monitor and report quality of first time right, on-time change implementation.• Ensure and monitor delivery of change implementation within customer agreed down time.• Manage bulk migration projects using standard process and procedures.• Assess, prioritize, respond and report on time for expedite requests. Show less
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Technical Support Engineer
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Feb 2015 - Jul 2017
- Provide the technical point of contact for the incidents of SITA customers.- Own the resolution responsibility of the reported customer incidents either solely or with the intervention of other teams.- Troubleshoot and handle all complex incidents within the time frame agreed with the business.- Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.- Perform technical escalations to different Problem Management teams in line with the company’s procedure and case excellence policy.- Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO), note it in details and gain agreement to incident closure by customer.Supported Services: IP-VPN,VSAT & Cisco IP telephony services. Show less
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Education
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2009 - 2014
Misr International University
Bachelor's degree, Networks and Communication Engineering -
2006 - 2009
Saint Fatima International School
High School Diploma, IGCSE
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