Experience

Torpedo7 Group Ltd

• New Zealand
• Retail
• 100 - 200 Employee

• Assistant Store Manager

  • Dec 2015 - Present



Grupo Brodheim

• Portugal
• Retail
• 100 - 200 Employee

• Store Manager

  • Sep 2010 - May 2015

  •People Management: Strengthen the team at a commercial level in order to achieve the desired KPI’s,selection, recruitment and induction, management of shift schedules, daily on-job training and support and daily shift briefing to inform KPI situation and action points. •Stock Management: Collection buying in conjunction with Brand Manager and the supply chain.Buying of commercial items from past seasons from the European central outlet warehouse in cooperation with the Brand Manager and suply chain. Set pricing in conjunction with the Brand Manager, the pricing policy and taking into account the shop margin KPI´s.Prevention of running out of stock by fortnightly product reassignment. •Loss Prevention:Daily partial adhoc stock-takes and inventories in conjunction with audit department through the year. •Visual merchandising: playcing the right product in the right place and renewal and management of visual merchandiser resident and cooperating with visual merchandiser Coordinator. •Customer Management:Personalised Service(face to face sales),suggested campaigns in cooperation with Marketing department and Brand Manager, compliancy and complaint management as per company policy. Show less

• Store Assistant Manager

  • Jan 2007 - Aug 2010

  •People Management (2IC):Strengthen the team at a commercial level in order to achieve the desired KPI’s.Help in selection, recruitment and induction.Responsible for product training and support of daily on-job training.Daily shift briefing to inform KPI situation and action points •Stock Management:prevention of out of stock by fortnightly product reassignment.•Customer Management:Personalised service (Face to face sales) and support in complaint management as per company policy Show less

• Sales Assistant

  • Oct 2002 - Dec 2006

  •Personalised Service (Face to face sales)•Product Training to sales team•Responsible for the Men´s footwear section•Point of sale maintenance; Merchandise reception, storage and preparation•Responsible for the night shift