Experience

Arrival Education

• United Kingdom
• Business Skills Training
• 1 - 100 Employee

• Tesco Business Leaders Programme Participant

  • Mar 2021 - Present



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Emergency Call Agent

  • Nov 2020 - Present



Bright Network

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Candidate

  • Apr 2020 - Present

• Consulting Intern

  • Jul 2020 - Jul 2020

• Business, Operations & Marketing Intern

  • Jul 2020 - Jul 2020

• Investment Banking Intern

  • Jun 2020 - Jun 2020



SEO London

• United Kingdom
• Civic and Social Organizations
• 700 & Above Employee

• Candidate

  • May 2020 - Present



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Masterclass

  • Sep 2020 - Sep 2020

  Gained an insight into Tesco's heritage, careers opportunities and thriving culture by hearing from current graduates, employees and Jason Tarry.



Eastern Union

• United States
• Leasing Non-residential Real Estate
• 100 - 200 Employee

• Commercial Real Estate Summer Intern

  • Jun 2020 - Aug 2020

  Part-time banking, finance and real estate virtual internship program running from July until end of August. Obtained hands-on experience building a real estate portfolio.



UBS

• Switzerland
• Financial Services
• 700 & Above Employee

• Insight Event

  • Jul 2020 - Jul 2020



Bloomberg LP

• United States
• Financial Services
• 700 & Above Employee

• Business Masterclass

  • Jul 2020 - Jul 2020



Deloitte UK

• United Kingdom
• Management Consulting
• 500 - 600 Employee

• PPI Data Administrator (via Momenta Group Global)

  • May 2019 - Aug 2019

  • Managed 240+ PPI complaint cases for a bank client. • Worked closely with the investigation team and senior managers, ensuring the outcomes of each case was fair and consistent following FCA regulations.• Wrote 240+ letters to customers regarding their PPI case.



Student Loans Company

• United Kingdom
• Financial Services
• 700 & Above Employee

• Repayment Advisor

  • Jul 2018 - Apr 2019

  • Interacted with 40+ customers daily, solving multiple queries by targeting customers’ needs and creating sustainable and efficient actions.• Maintained 100% accuracy when processing payments, BACs refunds and direct debits of up to £10k every week.• Used Microsoft Office to organise and present customer data, reporting any discrepancy on an allocated spreadsheet.



Wescot Credit Services Limited

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Customer Service Consultant

  • Apr 2018 - Jun 2018

  • Assisted 30+ customers daily carrying out regular reviews and negotiating suitable payment arrangements.• Maintained customer relationships by delivering high levels of customer service in every interaction.



Herman Miller

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Production Assistant

  • Jul 2017 - Apr 2018

  • Increased factory production by assisting 2 teams through all stages of production and distribution.



bp

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Counter Clerk

  • Jun 2013 - Sep 2014

  • Maintained good colleagues and customer relationships. Served approximately 20% of the 300+ numbers of customer who would visit the shop every week.