Experience

Humanys Solutions SA

• Switzerland
• Human Resources Services
• 1 - 100 Employee

• Assistante administrative

  • May 2019 - Present

  Accueil physique et téléphonique des visiteurs Gestion administrative variée (courriers postaux et électroniques, factures fournisseurs et clients, économat) Dédié aux mesures étatiques du Canton de Vaud (inscriptions, préparations et suivi des dossiers) Soutien administratif aux consultants internes et externes Back-up intra-services Support à la Direction sur des projets spéciaux Accueil physique et téléphonique des visiteurs Gestion administrative variée (courriers postaux et électroniques, factures fournisseurs et clients, économat) Dédié aux mesures étatiques du Canton de Vaud (inscriptions, préparations et suivi des dossiers) Soutien administratif aux consultants internes et externes Back-up intra-services Support à la Direction sur des projets spéciaux



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager Order Entry

  • 2005 - 2008

  Managed a team of 11 back office people. Established internal quality and quantity dashboards, tracked order progress and quality; developed action plans to improve internal processes using Dell Six Sigma (yellow belt). Presented operational results to management and sales teams. Insured annual performance reviews and everyday employee development, including training plans and succession backfills.

• Assistant Team Leader, Internal Coach, Order Control Administrator

  • 2000 - 2005

  Assistant Team Leader : tracked vacation schedule; established and validated individual performance plans of employees. Coordinated and facilitated interdepartmental meetings (sales, technical and operations). Internal Coach : trained and supervised new hires to products and internal IT tools. Order Control Administrator : ensured daily processing of orders. Liaised with the Irish manufactuing center for production planning and projects validations.



SOFT FORMATION

• Professional Training and Coaching
• 1 - 100 Employee

• Administrative Manager

  • 1996 - 2000

  Managed all administrative tasks: live and telephone reception, drafting of quotes and records, tracking and invoicing, orders and archiving. Managed all administrative tasks: live and telephone reception, drafting of quotes and records, tracking and invoicing, orders and archiving.



Various companies

• Aix, Montpellier/France

• Internships during studies

  • 1989 - 1996