Experience

Ontario Secondary School Teachers' Federation

• Government Relations Services
• 1 - 100 Employee

• Bilingual Legal Assistant

  • Sep 2014 - Present

  • Provide assistance to in-house legal counsel including opening and maintaining files, preparing correspondence, arranging meetings, scheduling hearing dates and closing files. • Preparing, compiling, serving and filing government applications and responses before various tribunals including Arbitrators, the Ontario Labour Relations Board, Professional Colleges and the Ontario Human Rights Board. • Conduct research, compile data and statistics. • Managing production requests, creating document books, pre-hearing conference memorandums and case books. Show less



Pace Law Firm

• Canada
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Nov 2013 - Mar 2014

  • File handler for over 90 Accident Benefits claims. • Assist Senior Claims Manager with Mediations and Pre-hearings. • Conduct initial client intakes and settlement discussions. • Maintain physical files in pristine order and update knowledge management systems. • File handler for over 90 Accident Benefits claims. • Assist Senior Claims Manager with Mediations and Pre-hearings. • Conduct initial client intakes and settlement discussions. • Maintain physical files in pristine order and update knowledge management systems.



ALLAN S. BLOTT Q.C. P.C.L PERSONAL INJURY LAW FIRM

• Toronto, Ontario

• Paralegal

  • Jan 2013 - Nov 2013

  • Attend Arbitration pre-hearings to negotiate a settlement on the client’s behalf • Draft outstanding bills and attend assessment centres and small claims court outstanding bills and attend assessment centres and small claims court • Meet with clients to sign full & final releases, statutory declarations and conduct initial client interviews. • Attend Arbitration pre-hearings to negotiate a settlement on the client’s behalf • Draft outstanding bills and attend assessment centres and small claims court outstanding bills and attend assessment centres and small claims court • Meet with clients to sign full & final releases, statutory declarations and conduct initial client interviews.



THE LAW OFFICE OF DESMOND BRIZAN

• Toronto, Ontario

• Intern

  • Sep 2012 - Oct 2012

  • Interacted with and assisted clients on the phone system and in the office lobby or boardroom. • Sat in on new client interviews and consultations. • Edited legal letters such as cease and desist letters and immigration letters. • Organized the filing process into a more efficient system • Interacted with and assisted clients on the phone system and in the office lobby or boardroom. • Sat in on new client interviews and consultations. • Edited legal letters such as cease and desist letters and immigration letters. • Organized the filing process into a more efficient system



H+K International

• Ireland
• Mechanical Or Industrial Engineering
• 500 - 600 Employee

• Bilingual Contract Administrator

  • Feb 2011 - Sep 2011

  • Administrative support for Destination 2012 and remodels for McDonaldsrestaurants across Canada. • Collected information from the Project Deployment Managers and prepared quotations. • Placed orders for largerequipment, scheduled delivery and ensured satisfactory delivery to clientele. • Worked directly with customers and purchasing to ensure orders were invoiced in a timely manner. • Administrative support for Destination 2012 and remodels for McDonaldsrestaurants across Canada. • Collected information from the Project Deployment Managers and prepared quotations. • Placed orders for largerequipment, scheduled delivery and ensured satisfactory delivery to clientele. • Worked directly with customers and purchasing to ensure orders were invoiced in a timely manner.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Bilingual Leasing Administrator

  • Dec 2009 - Sep 2010

  • Audited contracts for individuals and all new business processes. • Ensured dollar amounts and yields were maintained,andconformed to company policies and current published rates. • Verifiedall credit requirements were met and released customer orders in the order management system. • Provided accounting department with the appropriate information to reconcile and adjust customer accounts. • Audited contracts for individuals and all new business processes. • Ensured dollar amounts and yields were maintained,andconformed to company policies and current published rates. • Verifiedall credit requirements were met and released customer orders in the order management system. • Provided accounting department with the appropriate information to reconcile and adjust customer accounts.



Aldo Shoes

• Toronto, Ontario

• Sales Associate

  • 2009 - 2010

  • Offered great customer service while creating strong relationships with returning customers. • Achieved personal and store sales targets on a weekly basis. • Involved in the loss prevention program. • Operated and balancedthe cash register. • Offered great customer service while creating strong relationships with returning customers. • Achieved personal and store sales targets on a weekly basis. • Involved in the loss prevention program. • Operated and balancedthe cash register.



PharmaPlus Pharmacy

• Toronto, Ontario

• Floor Rep

  • 2004 - 2007

  • Answered customerinquires on cosmetic merchandiseand resolved customer complaints. • Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct. • Managed the checkout station and processed customer purchases. • Arranged displays to endorse promotional products. • Answered customerinquires on cosmetic merchandiseand resolved customer complaints. • Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct. • Managed the checkout station and processed customer purchases. • Arranged displays to endorse promotional products.