Experience

Capitol One Bank

• United States
• Financial Services
• 1 - 100 Employee

• Senior Fraud Dispute Specialist

  • Nov 2021 - Present

  Indexing, Api debits/credits, fraud escalation, rebill, Cnp fraud, Fast Pc., Bill Pay, Indexing, Stop Pay, Merchant Disputes. Indexing, Api debits/credits, fraud escalation, rebill, Cnp fraud, Fast Pc., Bill Pay, Indexing, Stop Pay, Merchant Disputes.



H&R Block

• United States
• Retail
• 700 & Above Employee

• Associate Team Lead (ATL)

  • Jan 2021 - Nov 2021



Jackson Hewett Tax Service

• United States

• Tax Preparer

  • Jan 2017 - Jan 2021

  to prepare individual income taxes to prepare individual income taxes



Officeteam Recruitment Agency

• United Kingdom
• Human Resources
• 1 - 100 Employee

• Mortgage Specialist

  • Jun 2015 - Jul 2016

  Proceed client mortgage payments Made account payment arrangements. Proceed client mortgage payments Made account payment arrangements.



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Game Advisor

  • Oct 2014 - Dec 2015



VA Department of Alcohol Beverage Control

• Richmond, Virginia

• Clerk

  • Oct 2013 - Oct 2014



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• Supply Management Specialist

  • Aug 2007 - Jul 2010



First Vehicle Services

• United States
• Truck Transportation
• 1 - 100 Employee

• Front Office Manager

  • Aug 2008 - Sep 2009

  To maintain employee records and to enter in payroll. Performed monthly inventory . And to receive weekly shipments whether it be mechanical inventory or office material. To maintain employee records and to enter in payroll. Performed monthly inventory . And to receive weekly shipments whether it be mechanical inventory or office material.



Advance America

• United States
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Sep 2006 - Oct 2008

  Maintain customer loan applications. Deposit bank checks and store deposits in a timely manner. Provide excellent customer service on a daily basis. Maintain customer loan applications. Deposit bank checks and store deposits in a timely manner. Provide excellent customer service on a daily basis.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Specialist

  • 2000 - 2007