Experience

Customer Communications Group

• United States
• Marketing Services
• 1 - 100 Employee

• CEO/President

  • 1993 - Present

  Greater Denver Area I am the CEO of Customer Communications Group, a customer engagement marketing and loyalty agency focused on helping retailers and financial institutions build customer loyalty and retention. Over 20 years, my team and I have helped more than 75 of the top retailers and financial institutions in North America with their customer development effort by providing all aspects of loyalty and CRM support from program planning & analytics to email strategy and deployment. I am a frequent… Show more I am the CEO of Customer Communications Group, a customer engagement marketing and loyalty agency focused on helping retailers and financial institutions build customer loyalty and retention. Over 20 years, my team and I have helped more than 75 of the top retailers and financial institutions in North America with their customer development effort by providing all aspects of loyalty and CRM support from program planning & analytics to email strategy and deployment. I am a frequent speaker and writer on the topics of “customer development” publishing on the website, customer.com as well as in Retailing Today, Chain Store Age, Chief Marketer and CMO Magazine. Show less


May Department Stores
• United States
• Retail
• 1 - 100 Employee
• Director of Advertising Production

  • 1989 - 1993

May D&F
• Retail Apparel and Fashion
• Director of Advertising Production

  • 1989 - 1993

Ti-In Network
• Director of Marketing

  • 1986 - 1989