Sandra Ernst

Chief Operating Officer at Igloo (formerly Axinan)
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Contact Information
us****@****om
(386) 825-5501
Location
SG

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Experience

    • Singapore
    • Insurance
    • 100 - 200 Employee
    • Chief Operating Officer
      • May 2021 - 2 years 8 months

      Singapore

    • Singapore
    • Financial Services
    • 1 - 100 Employee
    • COO - Head of Operations, Compliance, Finance
      • Nov 2017 - May 2021

      Singapore - Built and Led Ops, Compliance, and OpsFin function of the business across B2C, B2B, and B2B2C business lines and 3 markets - Implemented Governance, Enterprise Risk, and Compliance (GRC) framework across the company - Created and implemented Operations, Anti Money Laundering (AML), Know Your Customer (KYC). Overall Risk Framework, Data Protection manuals and relevant SOPs and T&Cs from scratch, and trained team to increase awareness and ensure adherence throughout - Led operations… Show more - Built and Led Ops, Compliance, and OpsFin function of the business across B2C, B2B, and B2B2C business lines and 3 markets - Implemented Governance, Enterprise Risk, and Compliance (GRC) framework across the company - Created and implemented Operations, Anti Money Laundering (AML), Know Your Customer (KYC). Overall Risk Framework, Data Protection manuals and relevant SOPs and T&Cs from scratch, and trained team to increase awareness and ensure adherence throughout - Led operations function end-to-end, closely aligning with key stakeholders within the business (e.g. product, tech, and sales) ensuring the business was able to scale, and to fulfil its commitments to customers, partners, and regulators - Identified and negotiated opportunities to increase margins, partnering with internal and external stakeholders to drive cost savings through economies of scale - Negotiated key contracts across the company - Led licensing strategy across 3 active jurisdictions, applying for multiple licenses across markets with the full process being managed in-house by the existing core team - Managed acquisition of competitor's business, ensuring a smooth transfer of customers, team members, and contracts, by leading cross functional team within the company, and managing external partnerships during the integration process Show less

    • Singapore
    • Financial Services
    • Founding CEO - P2P Lending and Invoice Financing Company
      • Apr 2016 - Jul 2017

      Singapore Set up a new fintech company in the P2P Invoice Financing/crowdfunding space and raised USD0.5Mn in seed funding. Launched MVP of platform within 6 months and obtained IPA for Capital Markets Services License (CMSL) for Dealing in Securities with team of 6, within 4 months of application. Led full process and all communication with the regulators. Financed 50+ deals during soft launch period.

    • Malaysia
    • Real Estate
    • 1 - 100 Employee
    • VP Investments - Private Equity Real Estate
      • 2013 - 2016

      Kuala Lumpur, Malaysia Raised USD150Mn from 2 of the Top 10 Pension Funds globally as part of the key team by managing quantitative and qualitative analysis of new dealflow, investor due diligence, and preparation of key docs during the fundraising process. Led project to set up Malaysia's first real estate investment trust (Alpha REIT) with a sole focus on education assets.

    • Real Estate
    • 1 - 100 Employee
    • Executive Islamic Capital Markets
      • 2013 - 2014

      Kuala Lumpur, Malaysia Looked at the various aspects of Shariah compliance for a REIT to analyze requirements and streamline the screening of the tenants. Discussed their specific requirements for building new high-quality real estate assets in Malaysia that are compliant with international standards with MNCs to define minimum standards and best practices for new buildings.

    • Netherlands
    • Business Consulting and Services
    • 700 & Above Employee
    • Analyst in Asset Backed Finance and Data Warehousing of the Financial Services Business Unit
      • 2010 - 2010

      Munich Project in the Financial Services Unit to standardize and automate the selection process of a portfolio of Asset-Backed Securities (ABS) of a German MNC.

    • Airlines and Aviation
    • 700 & Above Employee
    • Trainee in Handling and Quality Management Department
      • 2009 - 2009

      Chicago Worked on process optimization and quality control of the cargo handling processes of in-house departments and external service providers.

    • Banking Professional in Cooperative Banking
      • 2001 - 2006

      Deutschland Worked in Germany’s largest co-operative banking network across different functions such as advisory for banking, insurance, and investment products for retail customers, banking operations, cash management of the branch network, credit analysis, and SME banking.

Education

  • Durham University
    MSc in Arab World Studies
    2010 - 2012
  • The University of Edinburgh
    Master of Science (MSc)
    2010 - 2011
  • Oxford Brookes University
    BA (Hons) International Business Management
  • Frankfurt School of Finance & Management
    Bachelor Professional of Banking (CCI)/Gepr. Bankfachwirtin (IHK)
    2004 - 2006
  • University of Applied Sciences Regensburg

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