Sandra Basheer
Account Manager at Elantis Solutions Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Jeremy Pell
I had the privilege of working on the same team as Sandra. From the moment she joined the team she brought such a positive energy and wealth of camaraderie. Sandra always brought new ideas to the team and shared her experiences to help us scale and improve - her professionalism helped lead these discussion and gained the trust within our team. She brings such an impactful value to any team lucky enough to have her.
Dellas Wreikkinen
I have only worked with Sandra a hand full of times. But from the first time we worked together she earned my trust and confidence. She has an calming professional persona - speaking with confidence. On the surface she is engaging but she is a thinker and analyzing how to take it to the next level. She goes in with solid game plans and is prepared to pivot to unforeseen asks. She is a metronome unphased by changes in the moment on the fly. I wish every team had a Sandra. Sandra is more amazing then she will give herself credit for. I wish we had worked more together. She has a commitment to serve. And seeks out opportunities to go above an beyond. She is never done learning or improving. She is great today and will only get better with time. I would not hesitate to recommend her and would consider any company fortunate to have her on their team. You will be missed Sandra - but go enjoy your next step.
Jeremy Pell
I had the privilege of working on the same team as Sandra. From the moment she joined the team she brought such a positive energy and wealth of camaraderie. Sandra always brought new ideas to the team and shared her experiences to help us scale and improve - her professionalism helped lead these discussion and gained the trust within our team. She brings such an impactful value to any team lucky enough to have her.
Dellas Wreikkinen
I have only worked with Sandra a hand full of times. But from the first time we worked together she earned my trust and confidence. She has an calming professional persona - speaking with confidence. On the surface she is engaging but she is a thinker and analyzing how to take it to the next level. She goes in with solid game plans and is prepared to pivot to unforeseen asks. She is a metronome unphased by changes in the moment on the fly. I wish every team had a Sandra. Sandra is more amazing then she will give herself credit for. I wish we had worked more together. She has a commitment to serve. And seeks out opportunities to go above an beyond. She is never done learning or improving. She is great today and will only get better with time. I would not hesitate to recommend her and would consider any company fortunate to have her on their team. You will be missed Sandra - but go enjoy your next step.
Jeremy Pell
I had the privilege of working on the same team as Sandra. From the moment she joined the team she brought such a positive energy and wealth of camaraderie. Sandra always brought new ideas to the team and shared her experiences to help us scale and improve - her professionalism helped lead these discussion and gained the trust within our team. She brings such an impactful value to any team lucky enough to have her.
Dellas Wreikkinen
I have only worked with Sandra a hand full of times. But from the first time we worked together she earned my trust and confidence. She has an calming professional persona - speaking with confidence. On the surface she is engaging but she is a thinker and analyzing how to take it to the next level. She goes in with solid game plans and is prepared to pivot to unforeseen asks. She is a metronome unphased by changes in the moment on the fly. I wish every team had a Sandra. Sandra is more amazing then she will give herself credit for. I wish we had worked more together. She has a commitment to serve. And seeks out opportunities to go above an beyond. She is never done learning or improving. She is great today and will only get better with time. I would not hesitate to recommend her and would consider any company fortunate to have her on their team. You will be missed Sandra - but go enjoy your next step.
Jeremy Pell
I had the privilege of working on the same team as Sandra. From the moment she joined the team she brought such a positive energy and wealth of camaraderie. Sandra always brought new ideas to the team and shared her experiences to help us scale and improve - her professionalism helped lead these discussion and gained the trust within our team. She brings such an impactful value to any team lucky enough to have her.
Dellas Wreikkinen
I have only worked with Sandra a hand full of times. But from the first time we worked together she earned my trust and confidence. She has an calming professional persona - speaking with confidence. On the surface she is engaging but she is a thinker and analyzing how to take it to the next level. She goes in with solid game plans and is prepared to pivot to unforeseen asks. She is a metronome unphased by changes in the moment on the fly. I wish every team had a Sandra. Sandra is more amazing then she will give herself credit for. I wish we had worked more together. She has a commitment to serve. And seeks out opportunities to go above an beyond. She is never done learning or improving. She is great today and will only get better with time. I would not hesitate to recommend her and would consider any company fortunate to have her on their team. You will be missed Sandra - but go enjoy your next step.
Credentials
-
Microsoft Certified Trainer (MCT)
MicrosoftSep, 2021- Sep, 2024 -
Creel Price on Social Entrepreneurship
LinkedInFeb, 2021- Sep, 2024 -
Time Management: Working from Home
LinkedInFeb, 2021- Sep, 2024 -
Tech for Social Impact – Silver
MicrosoftJan, 2021- Sep, 2024 -
Proven Tips for Managing Your Time
LinkedInApr, 2020- Sep, 2024 -
Microsoft Inovative Educator
MicrosoftNov, 2018- Sep, 2024
Experience
-
Elantis Solutions Inc.
-
Canada
-
Information Technology & Services
-
1 - 100 Employee
-
Account Manager
-
Jan 2023 - Present
• Successfully owned a book of business with commercial enterprise accounts, fostered relationships with senior change managers to drive product adoption. • Proven ability to identify digital transformation opportunities and cross-sell solutions by leveraging customer-centric value outcomes. • Demonstrated expertise in building solution deployment strategies and overcoming technical customer challenges. • Collaborated with other sales and technical teams to identify and grow opportunities within the territory, including negotiating contracts and agreements to maximize profits. • Proactively offered solutions, thought outside the box, and brought forward ideas to overcome obstacles and make a positive impact. • Comfortable with ambiguity and willing to seek direction if needed while moving easily from project to project and juggling competing priorities with ease. • Built strong, long-lasting customer relationships as the lead point of contact for all matters specific to my accounts. • Communicated, presented, and influenced key stakeholders at all levels of an organization (including executive and C-level contacts). Show less
-
-
-
SADA
-
1 - 100 Employee
-
Customer Success Manager - GCP Corporate Accounts
-
Jun 2022 - Nov 2022
• Conducted regular cadence business reviews and progress analysis for 40 corporate accounts. • Built and fostered successful cross functional working relationships with sellers, technical account managers, alliance account managers. • Coordinated with clients and Google on implementation/migration projects, professional services engagements, training, and cost analysis discussions. • Reviewed client GCP usage data and presented anomalies and irregularities to key stakeholders within the client’s organization. • Acted as a strategic and influential advisor for clients on GCP by proactively seeking out new opportunities for growth. Show less
-
-
-
Microsoft
-
United States
-
Software Development
-
200 - 300 Employee
-
Associate Customer Success Manager
-
May 2020 - May 2022
• Owned book of business with commercial enterprise accounts. Fostered relationships with senior change managers to drive product adoption.• Lead post-sale stakeholder engagement in driving cloud consumption and achieved monthly active usage KPIs (7x MAU increases in Microsoft Teams / Teams meetings per quarter).• Leveraged customer-centric value outcomes to identify digital transformation opportunities and cross-sell solutions.• Build solution deployment strategies and overcame technical customer challenges.• Flex-support Arabic accounts globally. Show less
-
-
Community Development Program Manager
-
Apr 2019 - May 2020
• Responsible for cultivating, developing, and nurturing partnerships with non-profits, government sectors, and small businesses.• Utilize community partnerships to plan and execute events focused on supporting the digital transformation of EDU, businesses, non-profits, and individuals.• Certified Microsoft Innovative Master Trainer.• Produce events and organize meetings (venue, food orders, setup, time flow management).• Organize volunteer opportunities for 30+ team members to support local non-profit partners, as well as uphold our company values. • Drive brand awareness through strategically crafted community relationships.• Evangelize the cross-platform Microsoft ecosystem through events and learning engagements.• Plan and facilitate large-scale trainings & demos on Microsoft devices, services, and programs.• Ensure the local community is immersed and well versed in the technology available. Show less
-
-
Solutions Specialist
-
Apr 2018 - Apr 2019
• Maintained a high level of knowledge in all Microsoft solutions, including devices, and service offerings• Presented complete solution offerings and sales support based upon each client’s unique needs, both before and after the sale. • Facilitated large-scale showcasing and demos on Microsoft devices, services, and programs for other businesses and organizations. • Administrative and Customer Account hygiene, including but not limited to creating and providing quotes, maintaining, and updating Customer Relationship Management programs in addition to pipeline management.• Established a regular cadence of communication with business clients and proactively engaged to maintain usage and adoption of Microsoft solutions. Show less
-
-
-
-
Customer Service Specialist
-
Oct 2015 - Feb 2018
-
-
Education
-
The University of British Columbia
Psychology
Community
