Sales Representative

• Feb 2023 - Present

Client Advisor

• Nov 2021 - Aug 2022

• Active network maintenance and expansion of the customer base • Implementation of the CRM guidelines • Administrative work on the PC, cash register, POS • Active network maintenance and expansion of the customer base • Implementation of the CRM guidelines • Administrative work on the PC, cash register, POS

Retail Trade Specalist

• Oct 2019 - Oct 2021

• Correspondence with suppliers/merchandisers • Visual merchandising of the jewellery department • Advice and support for regular customers • Shortening watch straps/changing leather straps • Ordering materials • Receipt of repairs • Contact person for questions and uncertainties of employees • Correspondence with suppliers/merchandisers • Visual merchandising of the jewellery department • Advice and support for regular customers • Shortening watch straps/changing leather straps • Ordering materials • Receipt of repairs • Contact person for questions and uncertainties of employees

Apprenticeship at Nuance Group as a Retail Specialist for Watches and Jewellery

• Aug 2016 - Aug 2019

In different stores including, Spirit of Swizterland, Timebox and Montblanc • POS management • Acquiring sales technique • Ensuring a perfect store appearance • Promotion set up and take down independently according to the brands guidelines. • Shortening and changing of the watch straps • Selling high luxury goods like bags, pens, cufflinks, suitcases and watches. • Engaging customers with the collections best suited for them • Solving customer complaints according to the highest standards • Supporting the team and shop supervisor Show less