Experience

S&G HR Consulting

• Canada
• Human Resources Services
• 1 - 100 Employee

• Managing Partner/ HR Consultant

  • May 2020 - Present

  Providing HR consultancy services to small to medium businesses in Niagara Region and surrounding areas. Providing HR consultancy services to small to medium businesses in Niagara Region and surrounding areas.



Trillium College - St. Catharines Campus

• Canada
• Higher Education
• 1 - 100 Employee

• Professor Human Resources (Part time)

  • Jan 2020 - Present

  Teaching all HR modules Teaching all HR modules



Niagara College Canada

• Canada
• Higher Education
• 1 - 100 Employee

• Professor Human Resources (Part time)

  • Jan 2013 - Present

  Teaching HR modules Teaching HR modules



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Disability Management Consultant - All sites in Canada

  • 2012 - Jun 2018

  • Implementing a new Disability Management System including Medical LOA, Accommodations and WSIB claims, training management and evaluating the process. • Providing expert advice and guidance to management and employees regarding disability management, accommodation and return to work. • Providing case management, including planning and coordination of modified work and accommodation, for WSIB, STD and LTD cases. • Responsibilities include monitoring and communicating claim status and benefits information; • Acting as a liaison between the employer, employee, insurer/WSIB, health care providers, human resources and management to facilitate early and safe return to work. • Actively contributing to an ongoing improvement of Disability Management practices and processes • Participate in problem solving, and project work as and when required. • Health and Safety– Following an under-performing Workwell audit, I devised and implemented new policies and procedures and training program for Management and employees to ensure that the Company was compliant with the Ontario Health and Safety Act. As a result, we achieved a score 88% at review. Set up, trained and lead a new JHSC. • Setting up and implementing new monthly statistics and HR Scorecard for Operations. Show less



Homeserve

• United Kingdom
• Individual and Family Services

• Senior HR Business Partner

  • Apr 2009 - Aug 2011

  January 2009 – August 2011 Senior HR Business Partner Following a restructure of the HR function and the implementation of a new shared service and HR business partner model, I was the HR Leader for the call centre and network division responsible for providing strategic support to the senior leadership teams, ensuring alignment with business objectives. My role included; • Leading, coaching and mentoring an HR team of Business Partners and Administrators. • Providing support, coaching and advice to management on all aspects of HR. • Partnering with corporate HR to ensure policies and procedures were aligned with business strategies and successfully implemented. • Planning, developing, organizing and implementing the HR Shared Service Administration project, including a new HRIS system. • Working with the business stakeholders and acquisitions project team to manage the acquisition and integration of 30 different plumbing and drainage businesses into the existing network. This included developing the scope, requirement, budget, resources and time frame to ensure alignment with the project’s objectives. • Overall responsibility and accountability for end to end HR project management. Show less

• Human Resources Manager

  • Apr 2004 - Jan 2009

  My role included the following: • Leading and developing the skills and capabilities of Direct Reports. • Building and managing relationships with senior management team. Having a good understanding of business strategies, goals and objectives in order to respond to the needs of the business. • Developing and driving HR strategies to meet the needs of management and the business. • Coaching and mentoring business leaders in people and change management issues. • Identifying statutory and other regulatory requirements affecting people management functions and managing the implementation of appropriate policies and procedures to ensure full compliance. • Defining the company’s remuneration policy including; job analysis and evaluation, reviews of external pay rates to determine market competitiveness, including proposals of salary and benefits budgets. • Proactively identifying workforce needs that are outcomes from business decisions. Identifying talent issues and developing the recruitment strategy and deployment to increase quality of diverse talent. • Maintaining active involvement in employee relations to minimise organizational risk. • Leading the development and enhancement of the learning and professional development program. • Measuring employee engagement to drive and support the business leaders. Communicating the company values and strategic plan. • Managing, developing, implementing and monitoring all respective budgets. . • Maintain awareness and knowledge of contemporary HR development theory and methods and provide suitable interpretation to directors, managers and employees. Show less



MHL Support Ltd

• United Kingdom
• Retail Office Equipment

• HR Management Consultant

  • 2003 - 2004

  Feb 2003 – Apr 2004 MHL Support Ltd HR Consultant As a Senior Consultant I was leading and managing key parts of a consulting engagement. I was responsible for planning the work and activities while developing positive and professional relationships with clients across all business sectors. This included:- • Leading key workstreams and projects • Successfully engaging with senior client stakeholders • Planning and facilitating client meetings and workshops • Accountability for defining detailed business requirements and deliverables effectively • Identifying opportunities at new/existing clients, developing solid commercial strategies for clients, and contributing to client account development Show less