Sandra Noris Salgado Pena

Director, Customer Support and Enrollment at Pikmykid
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Location
Tampa, Florida, United States, US
Languages
  • Inglés -

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Sydney Clermont

Sandra is a very hard worker who has excellent customer service skills. She is bilingual and an expert in both English and Spanish. She has been a big help to my team working with both clients and data. We are very happy to have her on the team!

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Credentials

  • Microsoft Office 2013 (PowerPoint, Access, Outlook)
    -

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Director, Customer Support and Enrollment
      • Jan 2022 - Present

    • Customer Success Agent
      • Aug 2018 - Dec 2021

    • United States
    • 1 - 100 Employee
    • Spanish Teacher
      • Aug 2017 - May 2018

      Planed, prepare and deliver instructional activities that facilitate active learning experiences Developed schemes of work and lesson plans Identified and select different instructional resources and methods to meet students' varying needs Observed and evaluate student's performance and development Assigned and grade class work, homework, tests and assignments Planed, prepare and deliver instructional activities that facilitate active learning experiences Developed schemes of work and lesson plans Identified and select different instructional resources and methods to meet students' varying needs Observed and evaluate student's performance and development Assigned and grade class work, homework, tests and assignments

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Bilingual paraprofessional
      • Aug 2015 - Jul 2017

      Assisted in administering individual and group student tests in Spanish or English language, under the direct supervision of a classroom teacher. Worked with small groups of students, implementing teacher developed lesson plans, under the direct supervision of a classroom teacher. Assisted the ELL Committee Chairperson, FTE Administrator and the ESOL Resource Teacher with the completion and maintenance of all required program records. Assisted in the implementation of instructional resources and appropriate accommodations to curriculum and assessment materials, under the direct supervision of a classroom teacher. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • IT Instructor/Administrative Assistant
      • Jun 2014 - Mar 2015

      Taught office 365 (Word, Excel, PowerPoint, Outlook, Access) Scheduled classes Saved grades Created Reports Assisted MOUS Internship Coordinator with the following tasks: Coordinated student orientation on or before first day of school with student advisors Updated DD with Transcripts Prepared documentation for new students (Welcome Package and Training Agreements) Monitored and kept accurate records of students' hours and activities at the internship site. Inputted and updated information into Drake's administrative database. Helped check the green files. Wrote the meeting minutes. Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Spanish Teacher
      • Sep 2005 - May 2012

Education

  • Instituto Superior Pedagogico. Las Tunas, Cuba
    Bachelor's degree, Spanish Language Teacher Education
    2000 - 2005
  • Luis Urquiza High School
    High School Diploma, Humanities/Humanistic Studies
    1997 - 2000

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