Experience

Crest Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Loan Officer

  • Sep 2020 - Present

  Licensed MLO in Ca and Az. Doing all types of loans. Conventional , jumbo, fha, va. Licensed MLO in Ca and Az. Doing all types of loans. Conventional , jumbo, fha, va.



Crest Mortgage Co

• United States
• Wholesale

• Mortgage Loan Originator

  • Sep 2020 - Present

  I work with clients from beginning to end to facilitate financing for their specific needs. With my experience in the field I can help aid in the "how to's" of refinancing or purchasing. I am proficient in first time home buyers, FHA financing, VA financing, Jumbo Loans, Adjustable Rate Mortgages and more. I work with clients from beginning to end to facilitate financing for their specific needs. With my experience in the field I can help aid in the "how to's" of refinancing or purchasing. I am proficient in first time home buyers, FHA financing, VA financing, Jumbo Loans, Adjustable Rate Mortgages and more.



International Cruis and excursions

• United States
• Travel Arrangements

• sales and loss prevention

  • Mar 2013 - Present

  Sales agent cruise travel, Mar. 2013 – December 2019 Sales of cruise packages and Guided tours Program explanation Maintain weekly and monthly quotas in several metrics Communicate directly with the cruise lines to negotiate pricing Continuous advanced training to remain current on offerings Maintain contact with the client before and after planned trip. Service and Recovery specialist 3/2017-present Customer resolutions Objective to save the sale Work with the customer to find a common agreement Rebooking to new cruises and tours Listen to recorded calls to determine who was at fault for misinformation



I COOK TONIGHT

• OWNER , CHEF AND WELLNESS COACH

  • Sep 2012 - Present

  I perform all phases of the catering bid for ets up to 100 people. Provide menu and theme suggestions. I am the Chef for the event and have done some guest chef shots. The Filmore Vig being one. I specialize in home parties be it formal or cocktail with appetizers. I also do dietary consultaion for clients looking to lose weight or just eat healthier. Provide home delivered meals. I have also bartended for all types of events from formally catered to restaurants and bars. I have an incredible passion for cooking.


Looking for employment
• Information Services
• 1 - 100 Employee
• Actively seeking a career change

  • Mar 2020 - Sep 2020


International Cruise and Excursions

• United States
• Travel Arrangements

• Cruise Specialist

  • Mar 2013 - Dec 2019

  Home based sales agent dealing with all phases of customer contact. Including customer service and problem resolution. Direct contact with cruise lines and to secure the necessary cabins and extras as well as negotiaing the correct pricing. Home based sales agent dealing with all phases of customer contact. Including customer service and problem resolution. Direct contact with cruise lines and to secure the necessary cabins and extras as well as negotiaing the correct pricing.



CheapCaribbean.com

• United States
• Travel Arrangements
• 1 - 100 Employee

• Sales Supervisor

  • Dec 2011 - Sep 2012

  I manage a team of 12 directly, but assist with the entire call center sales team of 30 agents. Helping them to increase their sales as well as all metric goals thru one on ones,Listening to live calls and team motivation. Conduct training when needed, for current employees as well as new hires. Proficient in Sabre. Compile weekly reports and stats for each agent. Was promoted to the posotion after 7 weeks of being a sales agent on the phones. I manage a team of 12 directly, but assist with the entire call center sales team of 30 agents. Helping them to increase their sales as well as all metric goals thru one on ones,Listening to live calls and team motivation. Conduct training when needed, for current employees as well as new hires. Proficient in Sabre. Compile weekly reports and stats for each agent. Was promoted to the posotion after 7 weeks of being a sales agent on the phones.



Dish Network

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Sales

  • Dec 2009 - Oct 2011

  Residential sales. Tv programming packages and equipment as well as new products google tv and sling adapter. Mentor for new hires. Residential sales. Tv programming packages and equipment as well as new products google tv and sling adapter. Mentor for new hires.



DOLPHIN POOLS

• United States
• Construction
• 1 - 100 Employee

• Swimming pool design and sales

  • Jun 2002 - Oct 2010

  Custom design in 3d computerized program Sales of the complete job To include masonry work, fire pits, bbq islands, sunken Bar areas and masonry walls. Maintaining customer contact throughout the project. Sales of $1 million plus High Dollar projects A specialty Assisting in most phases of office work Training assistance of office procedures , sales Procedures and assistance on more complex projects To my fellow coworkers.



Premeir Pools

• United States

• Office manager and swimming pool sales

  • May 2000 - May 2002

  Scheduling of service appointments, customer billing Accounts payable and receivable, construction coordination. Scheduling of service appointments, customer billing Accounts payable and receivable, construction coordination.


SUN DESIGN POOLS
• United States
• Construction
• Inside and outside sales

  • Mar 1998 - May 2000


WOODBOURNE CULTURAL NURSERY

• United States

• horticultural sales and logistics

  • Jan 1994 - Jan 1998

  Liaison between customer and sales staff Inside sales and customer service assistance, routing Trucks delivery schedule, dispatch and inventory control Liaison between customer and sales staff Inside sales and customer service assistance, routing Trucks delivery schedule, dispatch and inventory control



Pyramid Pools

• United States
• Construction
• 1 - 100 Employee

• Office Manager and sales

  • Jan 1992 - Jan 1994

  Customer service, management of office personnel, Appointment scheduling for service calls. Billing Customer service, management of office personnel, Appointment scheduling for service calls. Billing



Finishing Touch

• South Africa
• Wholesale Building Materials

• Owner and Designer

  • 1984 - 1990

  I owned a retail boutique and sold womens accessories. Some bought from other designers. A large percentage of the items sold were custom designed one of a kind pieces made by myself. I also had a wholesale line sold by a rep in NYC throughout the United States. I continue to do one of a kind work on a custom order basis and have sold to some of the boutique shops in Arizona. I owned a retail boutique and sold womens accessories. Some bought from other designers. A large percentage of the items sold were custom designed one of a kind pieces made by myself. I also had a wholesale line sold by a rep in NYC throughout the United States. I continue to do one of a kind work on a custom order basis and have sold to some of the boutique shops in Arizona.