Sandra Robinson

Human Resources Management at GAC Family Services
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London, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • Human Resources Management
      • Jan 2020 - Present

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Director
      • Jun 2015 - Oct 2022

      I provide expert advice and deliver solutions to achieve businesses short, medium and long term goals. I am responsible for the set-up of this new company, including branding, sales & service, recruitment and business development My duties include selection & recruitment, placing H Ed International students within overseas businesses, to undertake work experience for international companies I provide expert advice and deliver solutions to achieve businesses short, medium and long term goals. I am responsible for the set-up of this new company, including branding, sales & service, recruitment and business development My duties include selection & recruitment, placing H Ed International students within overseas businesses, to undertake work experience for international companies

    • United Kingdom
    • Director of Operations
      • Jan 2009 - Jun 2015

      n this role I worked as Director of Operations (at both strategic and tactical levels) on building and development contracts with Hackney, Haringey, Islington and Lambeth building/refurbishment contracts. I have considerable experience of, decent homes projects, responsive repairs, gas/electrical maintenance contracts, void properties, facilities management and health & safety management.I worked with several main/sub-contractors & stakeholders to strict deadlines. Performing within key schedules as part of my duties. Achieving positive “Resident Satisfaction Certificates” for each job (as below) was a critical KPI for delivery.

    • Head of Operations
      • Apr 2005 - Jan 2009

      I lead an efficient outsourced contact centre operation through some 115 engaged and passionate staff. We managed contracts for hundreds of SME construction companies delivering full customer service, administration and billing activity. I lead an efficient outsourced contact centre operation through some 115 engaged and passionate staff. We managed contracts for hundreds of SME construction companies delivering full customer service, administration and billing activity.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Community Development Officer
      • Apr 1989 - Mar 2005

      As a Community Worker my responsibility was to liaise with Community/Voluntary Organisations and assist Area Teams develop services to Clients. I held total responsibility for ensuring all parties had all information to deliver full services. As a Community Worker my responsibility was to liaise with Community/Voluntary Organisations and assist Area Teams develop services to Clients. I held total responsibility for ensuring all parties had all information to deliver full services.

    • Community Worker
      • Apr 1984 - Mar 1989

      In this role I helped communities to bring about social change and improve the quality of life in their local area. I worked with individuals, families and whole communities to empower them to;• identify their assets, needs, opportunities, rights and responsibilities;• plan what they need to achieve and take appropriate action;• Develop activities and services to generate aspiration and confidence. In this role I helped communities to bring about social change and improve the quality of life in their local area. I worked with individuals, families and whole communities to empower them to;• identify their assets, needs, opportunities, rights and responsibilities;• plan what they need to achieve and take appropriate action;• Develop activities and services to generate aspiration and confidence.

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