Service Administrator

• Jun 2022 - Present

Service Administrator

• Aug 2018 - Jun 2022

Data entry of technicians timesheets. Logging of Cash Sales Answer telephone inquiries from internal and external customers. Create monthly billing work orders. Create, Receipt and onforward purchase orders. Accounts Payable inquires. Prepare work orders for invoicing, including technical service reports. Update field service vehicle logs. Update plant & machinery logs. Maintain asset database Other administrative duties as required. Data entry of technicians timesheets. Logging of Cash Sales Answer telephone inquiries from internal and external customers. Create monthly billing work orders. Create, Receipt and onforward purchase orders. Accounts Payable inquires. Prepare work orders for invoicing, including technical service reports. Update field service vehicle logs. Update plant & machinery logs. Maintain asset database Other administrative duties as required.

Field Service Administrator

• Apr 2016 - Jul 2018

Payroll entry for Field Service Technicians Data entry of hours & kilometers for invoicing to customers. Updating service history notes. Filing and emailing customers of Service Reports. Creating purchase orders for internal and external stores and inventory items. Filing and archiving of work order folders. Updating Field Service Technicians for site inductions. Logging vehicle maintenance. Customer credits and disputes for charges. Payroll entry for Field Service Technicians Data entry of hours & kilometers for invoicing to customers. Updating service history notes. Filing and emailing customers of Service Reports. Creating purchase orders for internal and external stores and inventory items. Filing and archiving of work order folders. Updating Field Service Technicians for site inductions. Logging vehicle maintenance. Customer credits and disputes for charges.

Customer Service Officer

• Nov 2013 - Apr 2016

Taking bookings for servicing the bins at residential building sites around Melbourne. Setting up of new sites and quoting for new sites for Owner Builders. Answering customer queries in regards to their waste management needs. Answering of basic account inquiries and taking payments by Credit Card for customers accounts. Taking bookings for servicing the bins at residential building sites around Melbourne. Setting up of new sites and quoting for new sites for Owner Builders. Answering customer queries in regards to their waste management needs. Answering of basic account inquiries and taking payments by Credit Card for customers accounts.

New Connections Team

• Jun 2013 - Oct 2013

Co-Ordinating and booking appointments for the service trucks on new and existing connections. Liasing with electricians and sub contractors for stopping and restoring electricity supply from distribution network. Answering customer queries in regards to their electrical distribution needs. Liasing with electrical retailers regarding interruption to electrical supply. Abolishing supply to sites to be demolished. Issuing Greenfield NMI's for new connections. Processing requests for transfer from overhead to undergrund electricity supply. Show less

Inbound Freight Scheduler

• Sep 2012 - May 2013

Scheduled inbound freight deliveries to Coles Distribution Centres nationally. Liased with Coles suppliers and their transport companies to maximise dock space and the best use of resources available. Scheduled inbound freight deliveries to Coles Distribution Centres nationally. Liased with Coles suppliers and their transport companies to maximise dock space and the best use of resources available.

Fleet Controller

• Apr 2012 - Aug 2012

Allocation of jobs from 1 ton to 22 ton loads. Managed sub-contract and company drivers deliveries to deadlines. Liased with customers and driver to maximise use of the available fleet resources. Allocation of jobs from 1 ton to 22 ton loads. Managed sub-contract and company drivers deliveries to deadlines. Liased with customers and driver to maximise use of the available fleet resources.