Experience

Hisna Logistic´s

• Mexico
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Team Manager

  • Feb 2021 - Present

  Improve the current operation through people management.Responsible for the day-to-day activities and guidance.Inspire and motivate team members.New Projects development. Improve the current operation through people management.Responsible for the day-to-day activities and guidance.Inspire and motivate team members.New Projects development.



Byrne

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Customer Relations Leader & Logistics

  • Sep 2017 - Apr 2020

  • Supervise logistics in all order fulfillment process in our US team (remotely)• Attend international customers for product request• Solve problems during order process (production, purchasing, shipping)• Follow up on finances issues (payments, invoicing, credit memo, RMA's)• Provide appropriate coaching, counseling, direction and resolution in complete customer success process to achieve goals.

• Customer Relations Professional

  • Jun 2016 - Sep 2017

  • First contact for international customers• Order fulfillment to USA ERP (remotely)• Plan orders according to production schedule (US team)• Monitor shipping process through courier, truck companies & forwarder's• Provide technical support for product information• Quote pricing list products • Submit paperwork for customs (export & import transactions)



Velcro Companies

• United States
• Textile Manufacturing
• 700 & Above Employee

• LATAM Export Coordinator

  • Feb 2015 - Jun 2016

  • Order fulfillment to ERP • Plan orders according to purchasing schedule • Monitor shipping process with forwarder's for exportations• Submit paperwork for customs • Order fulfillment to ERP • Plan orders according to purchasing schedule • Monitor shipping process with forwarder's for exportations• Submit paperwork for customs



medix®

• Mexico
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• International Business Coordinator

  • Sep 2010 - Aug 2014

  • Export pharmaceutical products (permissions, certificates and required documentation)• Plan orders according to purchasing & production schedule • Monitor shipping process with forwarder's for exportations• Shipping coordination (Lead times, logistics transportation & export paperwork)• Collaborate with Marketing team for new business development• Coordinate promotional events for launching product • Export pharmaceutical products (permissions, certificates and required documentation)• Plan orders according to purchasing & production schedule • Monitor shipping process with forwarder's for exportations• Shipping coordination (Lead times, logistics transportation & export paperwork)• Collaborate with Marketing team for new business development• Coordinate promotional events for launching product