Head of Human Resources

• Apr 2022 - Present

International HR Business Partner

• May 2017 - Apr 2022

Critical thinker and collaborative Business Partner. I established the international HR strategy, provide 1:1 coaching to build local leadership capability, support re-structures, governance, compliance and organisational development across the South Pacific Islands, Africa and Southeast Asia regions. Working at a strategic level, operational and happy to roll up my sleeves to support the regional managers and country leaders guide their inspirational and amazing people.

Head of People and Culture

• Apr 2019 - Dec 2019

A member of the leadership team, drive initiative to maintain workforce engagement during a leadership restructure involving an organisational culture shift, promote inclusion, collaboration, transparency and openness which enhanced the culture.

HR Business Partner ANZ and Guam

• Dec 2016 - May 2017

Partner with Retail Sales Managers and Team Managers in Australia, New Zealand and Guam to manage a HR portfolio aligned with Travelex people strategy. Partner with Retail Sales Managers and Team Managers in Australia, New Zealand and Guam to manage a HR portfolio aligned with Travelex people strategy.

Senior HR Business Partner

• Jan 2016 - Dec 2016

Partnered with CC Senior Leadership team in order to develop a People and Culture agenda that supported CC vision, Values and Strategic Plans. I was responsible for embedding the HR business partner model as a new capability and established a scholarship program initiative which build an internal talent pool and valuable resource pipeline.

Senior HR Advisor

• Sep 2011 - Jan 2016

Delivered 1:1 coaching and operational HR advice to people leaders to improve manager capabilities. Provide the full range of general HR services and activities, including recruitment, on boarding, performance management, compensation and benefits, awards and legislations and all aspects of the employee lifecycle in line with the organisation people strategy.

HR Development Officer

• Jul 2008 - Sep 2011

Ensure the organisation employs the right balance of staff in terms of skills and experience. To identify training and development opportunities and make them available to employees to enhance their performance and achieve the organisation strategic plans. Additional responsibilities include: management of end to end recruitment, talent acquisition, on boarding, conditions of employment, negotiation with external work-related agencies, i.e. unions, legislative requirements and industrial relations matters, training and development, Workplace, Health and Safety, performance management and employee relations.

Store Manager (Sydney Flagship)

• Feb 2006 - Jun 2008

Responsible for the overall store management by maintaining constant contact with the customers and staff. The major accountabilities include: meeting sales goals with effective staff management, by providing training, motivating, mentoring and feedback to sales staff. Ensure high levels of customer satisfaction through excellent customer service. Develop business strategies to raise the customer pool, expand store traffic and optimise profitability. Manage employee lifecycle by recruiting, on boarding, training, supervision, manage budgets and ensure compliance with Workplace, Health and Safety Legislation.

Marketing and Promotions Coordinator

• Oct 2003 - Jun 2006

Responsible for the coordination of a team of staff marketing and promoting the project Maia Digital. Selected to represent the Maia Digital project at the Portugal Digital in Lisbon in 2006. Responsible for the coordination of a team of staff marketing and promoting the project Maia Digital. Selected to represent the Maia Digital project at the Portugal Digital in Lisbon in 2006.

Waitress - Legislative Dinning Room

• 1999 - Feb 2002

Retail Sales Consultant

• 1999 - 2001