Experience

DG Global
• Australia
• Events Services
• 1 - 100 Employee
• Logistics Coordinator

  • Nov 2020 - Present

Globeways Canada Inc.
• Canada
• International Trade and Development
• 1 - 100 Employee
• Export Logistics Coordinator

  • May 2012 - Nov 2020


WSI Internet Consulting

• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Sales Representative

  • 2006 - 2011

  Contacted executives and business owners around the globe and evaluated their suitability to the WSI business. Business advisor and Franchise Development for Spain and Latin American regions. Established and maintained positive relationships to achieve a high level of customer satisfaction. Contacted executives and business owners around the globe and evaluated their suitability to the WSI business. Business advisor and Franchise Development for Spain and Latin American regions. Established and maintained positive relationships to achieve a high level of customer satisfaction.



3M

• Germany
• Chemical Manufacturing
• 1 - 100 Employee

• Account Executive

  • 2005 - 2006

  Developed and managed business plan to achieve and exceed established monthly sales quotas of Home Care and Consumer Health Care Product lines all assigned accounts. Built, maintained and nurtured good customer relations with assigned accounts, growing sales and increasing profitability. Developed and managed business plan to achieve and exceed established monthly sales quotas of Home Care and Consumer Health Care Product lines all assigned accounts. Built, maintained and nurtured good customer relations with assigned accounts, growing sales and increasing profitability.



Colombiana de Comercio / Corbeta / Alkosto S.A

• Retail
• 700 & Above Employee

• Account Manager

  • 2000 - 2005

  Achieved and exceed sales targets of Consumer Package Goods portfolio by developing all assigned accounts relative to sales volume, market share, product, distribution, space allocation and customer service. Grew level of customer satisfaction by maintaining win/win business relationship with assigned accounts and ensured effective communication with all key buying influencers. Achieved and exceed sales targets of Consumer Package Goods portfolio by developing all assigned accounts relative to sales volume, market share, product, distribution, space allocation and customer service. Grew level of customer satisfaction by maintaining win/win business relationship with assigned accounts and ensured effective communication with all key buying influencers.



Boston Scientific

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • 1998 - 2000

  Managed effectively the entire process of order entry, invoicing, shipments, returns and customer complaints received by telephone, electronically and face to face. Worked with Shipping Department to ensure accurate inventory control and maintaining sufficient stock levels. Managed effectively the entire process of order entry, invoicing, shipments, returns and customer complaints received by telephone, electronically and face to face. Worked with Shipping Department to ensure accurate inventory control and maintaining sufficient stock levels.



Abbott Laboratories

• Colombia
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Customer Service Representative (ADD)

  • 1994 - 1998

  Planned, monitored and ensured completion of all activities for the fulfillment of the customer order. Improved and maintained good relationship with internal and external customers. Worked with shipping and receiving departments to ensure accurate inventory control and maintaining appropriate stock levels. Analyzed and made reports about customer service, costs, new service offerings and best practices. Planned, monitored and ensured completion of all activities for the fulfillment of the customer order. Improved and maintained good relationship with internal and external customers. Worked with shipping and receiving departments to ensure accurate inventory control and maintaining appropriate stock levels. Analyzed and made reports about customer service, costs, new service offerings and best practices.