Experience

MEMORIAL HOSPITAL GUYMON OKLAHOMA

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President Finance and Revenue Cycle

  • Feb 2023 - Present

  Guymon, Oklahoma, United States



Memorial Hospital-Texas County

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President of Revenue Cycle

  • Feb 2021 - Mar 2023

  Guymon, Oklahoma, United States

• Revenue Cycle Director

  • Jan 2021 - Feb 2021

  Guymon, Oklahoma, United States Responsible for the day to day operations of admissions, business office and medical records. Redeveloping processes within the revenue cycle since it had been outsourced for years and just recently brought back in-house. Responsible for the interviewing, hiring, training and education of staff within those departments, while developing and maintaining a strong working relationship with all the 3rd party agencies who handled collections, auditing and insurance for our facility. Organize the… Show more Responsible for the day to day operations of admissions, business office and medical records. Redeveloping processes within the revenue cycle since it had been outsourced for years and just recently brought back in-house. Responsible for the interviewing, hiring, training and education of staff within those departments, while developing and maintaining a strong working relationship with all the 3rd party agencies who handled collections, auditing and insurance for our facility. Organize the office work flow and processes so that the office is streamlined with best practices. Ensure claims are being processed in a timely manner to allow a steady cash flow for our facility. Kept current with and educate staff on all state and federal regulations; keep current with the any HIPAA and coding changes.



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Director / Administrator

  • Jan 2016 - Feb 2021

  Liberal, KS 67901 Oversee the day to day operations of a 44 bed Adult Home Care Assisted Living Community. Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. Supervises, directs, and motivates community staff. Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and… Show more Oversee the day to day operations of a 44 bed Adult Home Care Assisted Living Community. Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public. Supervises, directs, and motivates community staff. Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality personnel. Oversees the healthcare management of all residents in accordance with company policy and state regulations. Show less



Memorial Hospital-Texas County

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Office Director

  • Oct 2014 - Jan 2016

  Guymon, OK 73942 Responsible for the day to day operations of admissions, business office and medical records. Redeveloping processes within the revenue cycle since it had been outsourced for years and just recently brought back in-house. Responsible for the interviewing, hiring, training and education of staff within those departments, while developing and maintaining a strong working relationship with all the 3rd party agencies who handled collections, auditing and insurance for our facility. Organize the… Show more Responsible for the day to day operations of admissions, business office and medical records. Redeveloping processes within the revenue cycle since it had been outsourced for years and just recently brought back in-house. Responsible for the interviewing, hiring, training and education of staff within those departments, while developing and maintaining a strong working relationship with all the 3rd party agencies who handled collections, auditing and insurance for our facility. Organize the office work flow and processes so that the office is streamlined with best practices. Ensure claims are being processed in a timely manner to allow a steady cash flow for our facility. Kept current with and educate staff on all state and federal regulations; keep current with the ICD-9 to ICD-10 changes. Show less



Montes Consulting

• Independent Consultant

  • May 2014 - Oct 2014

  Liberal, KS 67901 Work with local businesses to help them grow within the community,implement a plan to increase revenue over the next quarter . Develop a hiring and training process for the owners,a six month marketing promotion with local radio stations, vendors and distributors. Create new menus, logo, business cards, flyers and atmosphere to attract new clientele for the business. Organize the work flow to be more productive during low volume days. Review their inventory and recommend changes as needed. Help… Show more Work with local businesses to help them grow within the community,implement a plan to increase revenue over the next quarter . Develop a hiring and training process for the owners,a six month marketing promotion with local radio stations, vendors and distributors. Create new menus, logo, business cards, flyers and atmosphere to attract new clientele for the business. Organize the work flow to be more productive during low volume days. Review their inventory and recommend changes as needed. Help local businesses organize and plan for special events. Show less



Southwest Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Financial Services Director

  • Oct 1999 - May 2014

  Liberal, KS 67901 Responsible for the day to day operations of several departments within the hospital and clinic settings,completed annual Capital, Operating and Payroll budgets for each department. Responsible for the interviewing, hiring, training and on going education of staff within the various departments. Developed and maintained a strong working relationship with all our 3rd party agencies who handled collections, auditing and insurance for our facility. Ensured claims were processed in a timely manner… Show more Responsible for the day to day operations of several departments within the hospital and clinic settings,completed annual Capital, Operating and Payroll budgets for each department. Responsible for the interviewing, hiring, training and on going education of staff within the various departments. Developed and maintained a strong working relationship with all our 3rd party agencies who handled collections, auditing and insurance for our facility. Ensured claims were processed in a timely manner to allow a steady cash flow for our facility. Kept current with and educated staff on all state and federal regulations; followed ICD-9 to ICD-10 changes and the proposed requirements of 501 (r) while educating the other department directors and managers as needed throughout the facility or clinics. Successfully completed three software conversations with PFS departmental teams; Siemens-SMS 1997-2004, Meditech-Client Server 2004-2014 and PacWare in 2006. Show less



Leadership Enrichment And Development

• LEAD Participant

  • Jan 2014 - Apr 2014

  Liberal, KS 67901 Leadership Enrichment and Development-LEAD class helps enrich and develop leaders within the community to grow and become stronger leaders for their community. Allows participants to have a greater network within their community and obtain a strong bond throughout this class. The 2014 LEAD class took on a project the "Big Give" and successfully gave back to our community. The 2014 LEAD class choose to redo the playground at our local homeless shelter-Stepping Stone Shelter. We sold bricks and… Show more Leadership Enrichment and Development-LEAD class helps enrich and develop leaders within the community to grow and become stronger leaders for their community. Allows participants to have a greater network within their community and obtain a strong bond throughout this class. The 2014 LEAD class took on a project the "Big Give" and successfully gave back to our community. The 2014 LEAD class choose to redo the playground at our local homeless shelter-Stepping Stone Shelter. We sold bricks and took donations to raise money for our project and made a sidewalk with these bricks that we sold with our sponsors names or business on them. We raised over $11,500.00 and ended our project the first week in April. With the extra funds we were able to redo the patio with cement and new patio furniture. Show less



Great Lakes Airlines

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Customer Service Agent

  • Aug 2008 - Sep 2012

  Liberal, KS 67901 Worked with three major airlines to communicate either in person, computer or via radio about daily operations and flight information. Check-in and board all passengers. Load and unload all luggage, freight and any live cargo during each flight. Bring in and send out each flight according to Federal Aviation Administration (FAA) regulations. Ensure safety and satisfaction of every passenger is given the highest priority, while working closely with all 3rd party agencies such as;Transportation… Show more Worked with three major airlines to communicate either in person, computer or via radio about daily operations and flight information. Check-in and board all passengers. Load and unload all luggage, freight and any live cargo during each flight. Bring in and send out each flight according to Federal Aviation Administration (FAA) regulations. Ensure safety and satisfaction of every passenger is given the highest priority, while working closely with all 3rd party agencies such as;Transportation Security Administration (TSA), Emergency Medical Service (EMS) Agencies and any Law Enforcement Officers (LEO's) . Show less



St. Francis Academy

• Family Advocate

  • Nov 1998 - Nov 1999

  Coordinated services for many families throughout SW Kansas; worked hand and hand with fifteen counties,Department of Social Services (SRS), judges, court system, law enforcement, schools, hospitals, and other 3rd party agencies to assist with families preservation, while maintaining records of this work and preparing all the required documents as needed for the various agencies throughout the process.



Southwest Medical Center

• Lead Financial Counselor

  • May 1994 - Nov 1998

  Liberal, Kansas Lead Financial Counselor overseen in house and upfront collections, staff training, worked closely with several 3rd party agencies. Keep up with collection laws and educated staff as changes were proposed and became final rule. Reviewed and handling all accounts being sent to our outside collection agencies, all court and any legal proceedings. Assisted in training of our upfront patient access staff to work with the public on upfront collections;process and procedures.