Experience

Impact Synergy Consult Limited
• Nigeria
• Business Consulting and Services
• 1 - 100 Employee
• Business Development Executive

  • Apr 2023 - Present


Solutions Platforms™

• Nigeria
• Education Administration Programs
• 1 - 100 Employee

• operations

  • Sep 2022 - Present

  1. restructuring the overall Operations 2. Working with Teams to ensure KPIs are met and target achieved 3. Working with the Administrative department on documentations 4. Follow up with clients and close deals with Prospects 5. Prevent high Churn rates 6. Reports and Reviews 1. restructuring the overall Operations 2. Working with Teams to ensure KPIs are met and target achieved 3. Working with the Administrative department on documentations 4. Follow up with clients and close deals with Prospects 5. Prevent high Churn rates 6. Reports and Reviews



AGL CONSULTING LTD

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2021 - May 2022

  1. Work hand in hand with the support team 2. Reply emails from customers 3. inbound and outbound calls 4. client visitations 5. Using the CRM to save clients informations 1. Work hand in hand with the support team 2. Reply emails from customers 3. inbound and outbound calls 4. client visitations 5. Using the CRM to save clients informations



FirstFounders Inc.

• Nigeria
• Internet Publishing
• 1 - 100 Employee

• Client experience support & Personal assistant to CEO

  • Oct 2020 - Feb 2021

  •Developing a successful customer experience on a website. •Conducting research to determine customers' needs. •Creating contents for clients social media pages. •Managing social media accounts for clients. •Responsible for email management. •Responsible for social media account management. •Schedule appointments. •Client experience management. •Prepare monthly reports. •Developing a successful customer experience on a website. •Conducting research to determine customers' needs. •Creating contents for clients social media pages. •Managing social media accounts for clients. •Responsible for email management. •Responsible for social media account management. •Schedule appointments. •Client experience management. •Prepare monthly reports.



Space and Allied Consult

• Customer Service Representative

  • Feb 2018 - May 2020

   Consult with companies on PO (Purchase order) requirements.  Develop and maintain customer and industrial relationships.  Coordination and implementation of special projects; performing analytics and reporting.  Consult with companies on PO (Purchase order) requirements.  Develop and maintain customer and industrial relationships.  Coordination and implementation of special projects; performing analytics and reporting.