Experience

The Voice Clinic

• South Africa
• Professional Training and Coaching
• 1 - 100 Employee

• Admin & Finance Office

  • Feb 2022 - Present

  Maintaining the front reception desk.Answering phone in a professional mannerTaking messages & handling client’s queries.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Sorting and distributing mail.Greeting Visitor & clients.Assisting clients in finding their way around the office.Maintaining visitor logs.Provide excellent customer serviceEnsuring that facilitator’s time sheets are submitted on time.Printing, Copying & Filing.Preparing attendance register.Debtors Control:Process invoices for all branches on Sage Accounting.Debt collecting function & prompt collection of client payments.Compile invoiced, Banking report & Expected Banking Report forall branches daily.Handling full function of bad debt accounts.Preparing certificates after their sessions Maintaining of Vendordocuments file.Assisting with completion of Vendor documentsCreating quotes & credit notes.Uploading of invoices, checking for Purchase Orders on theQuadrem, Ariba & Coupa.Updating CRM with invoices, tasks, client details etc.



Edcon LTD

• Primary and Secondary Education

• Retirement Fund Administrator

  • May 2013 - May 2021

  Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities, also attending queries from the members of the Provident fund.Arranged appointments for members who are retiring or leaving the company to meet with the financial advisor.Assisted Pensioners with their pension cards, also members with IRP5, withdrawal letters & benefits statements using Everest. Confirmed member's information on HR Focus.Raised and creating purchase orders for payment of invoices on MRO, checked General Ledger, Profit and Loss.Reasons for Leaving: Retrenchment



EDCON LTD.

• Primary and Secondary Education

• HR Assistant to HR Executive: CNA Retail Operations & Group Cellular

  • Jan 2013 - Apr 2013

  Attended to queries journals (across all chains .e.g. CNA, Edgars, Jet, Jetmart, Legit, Boardman & Edgars Active), processed the journals on the intranet web-based to enable the stores to reconcile payments.Maintained office supplies, distributed mail, and processed invoices for payment.Documented human resources records and maintained confidentiality of sensitive personal information.Organized company-wide events designed to boost employee morale.Reasons for Leaving: Retrenchment



Edcon

• South Africa
• Retail
• 700 & Above Employee

• HR Assistant to Executive: Organizational Effectiveness & Group Assessment

  • Sep 2011 - Dec 2012

  Assisted with procurement e.g. software, 3G, VPN, computers,telephone, etc.Handled business card reconciliation and Petty cash claims.Checked General Ledger, Profit & Loss Identifying areas of overexpenditure. E.g. telephone, IT charges & printing.Addressed and resolved general payroll-related inquires.Coordinated meetings, developed meeting content, collectedagenda items, minute taking and distributing.Scheduled candidates for assessment e.g. LPCAT, OPQ, and MQ.Reasons for Leaving: transferred to another department

• HR Assistant to Executive: Group HR Projects

  • Dec 2009 - Aug 2011

  Assisted HRBP's with recruitment of new staff by screening CVs,scheduling candidates for interviews & doing references.Consolidated Group HR Calendar for all quarterly projects &provide Corporate Communication and Group HR Strategic plan.Maintained projects list from various departments, updatedteam's project plan, taking into account quarterly inputs fromthe team.Reasons for Leaving: transferred to another department

• HR Assistant: In-Service trainee - CNA Operations

  • Apr 2009 - Nov 2009

  Filing & capturing data Training casuals & existing employees on Avenue for all Edcon storesDoing store visits:o Ensuring shining stars for that month are updated on the dashboardo Checking if trading hours are in front of the stores o Store should be cleano Ensure that the store managers submitted the performance reviews and goals for each staff on timeAttending queries from stores Ensuring that the stores use the monthly budget allocated to themCalculating how much they used on casual and permanent overtime to check if there is no overspendReasons for Leaving: transferred to another department



CIDA CITY CAMPUS

• Education Administration Programs
• 1 - 100 Employee

• Administration Assistant

  • Jan 2008 - Mar 2009

  Capturing data, Filing & preparing a weekly register.Assist with the registration of studentsTaking care of the hygiene of the lecture halls, toilets and kitchen.Planning & organizing trips for students including accommodation and transport.Placing students for part time jobs at Mr. PriceReasons for Leaving: Contract Expired Capturing data, Filing & preparing a weekly register.Assist with the registration of studentsTaking care of the hygiene of the lecture halls, toilets and kitchen.Planning & organizing trips for students including accommodation and transport.Placing students for part time jobs at Mr. PriceReasons for Leaving: Contract Expired



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Home Loan Consultant

  • Jan 2003 - Dec 2003

• Consultant (Home loan department)

  • Jan 2003 - Dec 2003

  • Receiving application forms • Checking whether the application form is for a new loan or the existing one, to avoid duplicates.• Ensuring that information on the form is consistent • Following up on outstanding information • Capturing data• Informing customers if the loan was approved or declined. Reasons for Leaving: Contract Expired