Sandra M.

Project Manager Program Management Office at Blue Ridge Health
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Location
Charlotte, North Carolina, United States, US

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5.0

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Charles Philip Byers

I have been honored to serve with Sandra on numerous boards and commissions as well as working indirectly with her when she served as Executive Director of Rutherford County Health Center and Community Center ofRutherford County. My tenure as Sheriff of Rutherford County would have been impossible without her support in the clinical and mental health areas. She is the absolute best and receives my highest rating.

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Credentials

  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Oct, 2021
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Manager Program Management Office
      • 2020 - Present

      Serves as Project Manager spearheading the development and execution of key projects for the health system. Evaluates business needs, determines project scope, deliverables, costs, timeframes, and implementation milestones. Ensures projects are delivered timely and within budget, resolves issues or obstacles, negotiates vendor contracts, trains staff on new tools, technologies, and procedures.

    • Practice Operations Manager
      • 2015 - 2020

      As Practice Operations Manager, 2015 – 2020, Columbus, North Carolina, managed business operations of a high volume, multi-line Federally Qualified Health Center (FQHC) practice. Implemented the clinic’s mission and strategic vision, and ensured clinical and non-clinical operations, including Behavioral Health, were managed effectively and efficiently. - Established policies, procedures, and processes that supported efficient practice management. Created a high performing culture of… Show more As Practice Operations Manager, 2015 – 2020, Columbus, North Carolina, managed business operations of a high volume, multi-line Federally Qualified Health Center (FQHC) practice. Implemented the clinic’s mission and strategic vision, and ensured clinical and non-clinical operations, including Behavioral Health, were managed effectively and efficiently. - Established policies, procedures, and processes that supported efficient practice management. Created a high performing culture of accountability, professionalism, teamwork, and high-quality patient service for a team of > 25 professionals. - Analyzed data, developed findings, and presented statistical reports for financial and operational management. Performed contract negotiations, business agreements, and administered employee payroll and benefits management. - Ensured compliance with all regulatory agencies governing health care delivery and the rules of accreditation. Negotiated with vendors and led contract management efforts.

    • Community Engagement Manager
      • 2014 - 2015

      In the role of Community Engagement Manager cultivated relationships with local community partners and participated in local activities to share information about the organization, propel public awareness, and develop strategic alliances. - Identified programs and spearheaded initiatives that enabled the organization to meet Rural Health Initiatives goals and to support better health outcomes for financially disadvantaged patients. - Facilitated various team training workshops… Show more In the role of Community Engagement Manager cultivated relationships with local community partners and participated in local activities to share information about the organization, propel public awareness, and develop strategic alliances. - Identified programs and spearheaded initiatives that enabled the organization to meet Rural Health Initiatives goals and to support better health outcomes for financially disadvantaged patients. - Facilitated various team training workshops which increased patient satisfaction by 22%.

    • Executive Director
      • 2010 - 2014

      Spearheaded efforts to purchase and renovate a 14,000 square foot building to serve as a multi-specialty practice with primary care, behavioral health and substance abuse, social services, and legal services. Managed a complex process to obtain a designation as a FQHC-like program under the Health Resources and Services Administration Federal Grant Program. - Increased the Center’s operating budget by 35% through the restructuring of service lines. Spearheaded efforts to purchase and renovate a 14,000 square foot building to serve as a multi-specialty practice with primary care, behavioral health and substance abuse, social services, and legal services. Managed a complex process to obtain a designation as a FQHC-like program under the Health Resources and Services Administration Federal Grant Program. - Increased the Center’s operating budget by 35% through the restructuring of service lines.

    • Executive Director
      • 2003 - 2010

      Obtained a Duke Endowment grant for $650,000 to create a medical clinic for uninsured and underserved patients of Rutherford County. - Garnered the support of the local medical community and Rutherford Regional Health Center. - Developed and implemented strategies and plans to meet the goals of serving low-income residents of the community. - Organized and directed all facets of the organization’s operations and programs. Prepared and managed clinic operating and grant… Show more Obtained a Duke Endowment grant for $650,000 to create a medical clinic for uninsured and underserved patients of Rutherford County. - Garnered the support of the local medical community and Rutherford Regional Health Center. - Developed and implemented strategies and plans to meet the goals of serving low-income residents of the community. - Organized and directed all facets of the organization’s operations and programs. Prepared and managed clinic operating and grant budgets. - Ensured reporting met compliance regulations and acquired required federal and state licensures. Show less Obtained a Duke Endowment grant for $650,000 to create a medical clinic for uninsured and underserved patients of Rutherford County. - Garnered the support of the local medical community and Rutherford Regional Health Center. - Developed and implemented strategies and plans to meet the goals of serving low-income residents of the community. - Organized and directed all facets of the organization’s operations and programs. Prepared and managed clinic operating and grant… Show more Obtained a Duke Endowment grant for $650,000 to create a medical clinic for uninsured and underserved patients of Rutherford County. - Garnered the support of the local medical community and Rutherford Regional Health Center. - Developed and implemented strategies and plans to meet the goals of serving low-income residents of the community. - Organized and directed all facets of the organization’s operations and programs. Prepared and managed clinic operating and grant budgets. - Ensured reporting met compliance regulations and acquired required federal and state licensures. Show less

Education

  • Montreat College
    Master of Science - MS, Management and Leadership
  • Southern Connecticut State University
    Bachelor of Science - BS, Corporate Communication

Community

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