Sandra Lopez Cañez
Sales Automation Expert at Leadscope- Claim this Profile
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Bio
Credentials
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New Conquerer
Conquer LocalJul, 2022- Oct, 2024
Experience
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Leadscope
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Software Development
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1 - 100 Employee
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Sales Automation Expert
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Nov 2022 - Present
Leadscope helps business owners, sales teams, recruiters and agencies land more revenue. You should be spending more time running your business not doing inside sales. Leadscope helps business owners, sales teams, recruiters and agencies land more revenue. You should be spending more time running your business not doing inside sales.
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Grovider
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United States
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Business Consulting and Services
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1 - 100 Employee
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Senior Business Development Associate
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Jun 2022 - Dec 2022
We’re knowledge management. With data at our core, we offer learning, analytics, and strategic implementation. We’re consultants, project managers, and program administrators. We create, build, and deliver high impact training. We design and facilitate actionable meetings. We conduct research, collect, disaggregate, and analyze data. We’re subject matter experts who activate our clients' subject matter expertise. As partners in thought and action, we help organizations implement strategy and reach goals they never thought they could. We're building community and welcoming diversity. We have an in-demand and growing team and believe in investing in a strong and powerful workforce; therefore, our compensation structure hinges on market rate and gender pay equity, a living wage, and unlimited paid vacation. We're deliberately creating a culture of humble excellence—where team members want to come to work, have the tools to succeed, and everyone owns, is proud of, and is recognized for their contributions. We're not only a provider of growth for our clients, but also for ourselves. Show less
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Sharpen
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United Kingdom
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Online Audio and Video Media
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Sales Development
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Dec 2020 - Dec 2022
I am an experienced Customer Experience professional (CCXP) with a specialization in Contact Center operations. My professional goal is the creation of truly differentiated Customer Experiences. These Customer Experiences are defined by measurable business outcomes that deliver financially meaningful results in Contact Center operations. If you are also interested in Customer Experience, ideas on how to deliver a differentiated Customer Experience through the Contact Center environment, or best practices in Contact Center operations I'd like to invite you to network with me here on LinkedIn. I am Open to work remotely and provide the best results. ☎ Mexico: +52 6624445575 ☕ sllcmsvlmavc@gmail.com ✎ Hermosillo, Sonora MY AREAS OF EXPERTISE: Contact Center Operational Efficiencies | Voice of the Customer Programs | Customer Satisfaction (CSAT) | Net-Promoter Score | Customer Feedback | Customer Survey | Customer Experience | Agent Engagement | Agent Experience | Customer Engagement | Customer Experience | Contact Center | Omnichannel Contact Center | Cloud Contact Center | Workforce Management | Workforce Optimization | IVR | Chatbots | Sales Show less
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BPO Centers
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United States
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Consumer Services
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1 - 100 Employee
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Human Resources Manager / Recruitment / Operations Manager
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Sep 2021 - Jun 2022
In charge of opening a new office for the company in Hermosillo, Sonora. I had the opportunity of bringing together a group of over 50 agents that had different roles with different clients. I was able to be trained and took calls myself to try out the campaigns and be able to help the team as needed since we just opened my job was to recruit, set up the new agents information using BAMBOOHR to manage their time, create their payroll and keeping up with our open door policy. In charge of opening a new office for the company in Hermosillo, Sonora. I had the opportunity of bringing together a group of over 50 agents that had different roles with different clients. I was able to be trained and took calls myself to try out the campaigns and be able to help the team as needed since we just opened my job was to recruit, set up the new agents information using BAMBOOHR to manage their time, create their payroll and keeping up with our open door policy.
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Sales Operations Manager
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Feb 2015 - May 2020
Sales Operations Manager - In charge of a group of 5 supervisors and 100 agents in regular season, up to 300 during holidays Direct daily report to the client based in New Jersey Set daily expectations for the team and always looking for ways to improve the agents experience since the sales environment can be a little tough, always focus on your people first 🤞 happy agents = happy management = happy revenue! Sales Operations Manager - In charge of a group of 5 supervisors and 100 agents in regular season, up to 300 during holidays Direct daily report to the client based in New Jersey Set daily expectations for the team and always looking for ways to improve the agents experience since the sales environment can be a little tough, always focus on your people first 🤞 happy agents = happy management = happy revenue!
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Education
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Camelback High School
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2008 -
University of Phoenix
Community
