Experience

Sonora West Development, Inc

• United States
• Construction
• 1 - 100 Employee

• Backend Superintendent

  • Jun 2023 - Present

  Backend Supervisor of trades. Set schedules. Work out issues that arise. Ensure top quality construction for custom homes. Work closely with clients to deliver dream homes.

• Warranty Specialist

  • May 2023 - Present

  Warranty Specialist. I assist in the last weeks of closing our custom built homes to ensure quality and completeness at closing I build relationships with our Home Buyers, and work closely with Project Managers, Superintendents, Tradesmen, and Management. It is a team effort that we all support each other through to deliver the highest quality possible while working to the ROC guidelines.



Landsea Homes

• United States
• Real Estate
• 100 - 200 Employee

• New hire trainer customer care

  • Jun 2022 - Feb 2023

• New hire trainer

  • Jun 2022 - Feb 2023

• Customer Service Representative

  • Mar 2022 - Feb 2023

  New home build warranty manager.Built homeowner confidence.Worked closely with construction to deliver quality and complete homes.Inspected issues to get to the root of the problem.Scheduled and monitored trades to complete tasks in a timely professional manner.Ensured work completed to a minimum of ROC standards.Relationship builder/Team playerEncouragerNew Hire Trainer.



Pulte Group, Inc.

• Canada
• Market Research

• Customer Service Manager

  • May 2016 - Mar 2022

  New home build warranty manager. Built homeowner confidence. Worked closely with construction to deliver quality and complete homes. Inspected reported issues to get to the root of the problem. Scheduled and monitored trades to complete tasks in a timely professional manner. Ensured work completed to a minimum of ROC standards. Relationship builder Encourager New home build warranty manager. Built homeowner confidence. Worked closely with construction to deliver quality and complete homes. Inspected reported issues to get to the root of the problem. Scheduled and monitored trades to complete tasks in a timely professional manner. Ensured work completed to a minimum of ROC standards. Relationship builder Encourager



Orbital ATK

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Shipping, Receiving, Material Control Manager

  • Nov 2011 - Jun 2013

  Inventory Management, shipping, receiving, outside processing, planning, purchasing, and Quality assurance. Certified Personal Property Specialist. Microsoft Access and Costpoint MRP systems. ISO and AS9100 standards. Inventory Management, shipping, receiving, outside processing, planning, purchasing, and Quality assurance. Certified Personal Property Specialist. Microsoft Access and Costpoint MRP systems. ISO and AS9100 standards.



PulteGroup

• Retail Office Equipment
• 1 - 100 Employee

• Construction Superintendent

  • May 2005 - Dec 2009

  Supervised the construction of New Home builds from beginning to delivery. Managed trade partners to ensure quality, timeliness, and cleanliness. On time schedules and budgets. Worked with municipal and county officials for home inspections. Documented safety and environmental processes for MSDS and SWPPS. Supervised the construction of New Home builds from beginning to delivery. Managed trade partners to ensure quality, timeliness, and cleanliness. On time schedules and budgets. Worked with municipal and county officials for home inspections. Documented safety and environmental processes for MSDS and SWPPS.

• Manager Inventory Control/Shipping

  • May 2000 - Feb 2005

  Managed inventory management, receiving, shipping, data entry and perishable, specialized materials. Government contract obligations were fully committed to. Streamlined process improvement, worked with lean inventory. Managed inventory management, receiving, shipping, data entry and perishable, specialized materials. Government contract obligations were fully committed to. Streamlined process improvement, worked with lean inventory.