Sandra Gracia Miarnau
Booking Agent at Clorian- Claim this Profile
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Spanish Native or bilingual proficiency
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Catalan Native or bilingual proficiency
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English Full professional proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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First Certificate in English (FCE)
Cambridge University Press & AssessmentJun, 2021- Nov, 2024 -
Driving licence
Autoescuela FreedomMar, 2015- Nov, 2024
Experience
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Clorian
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Spain
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Events Services
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1 - 100 Employee
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Booking Agent
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Dec 2022 - Present
·Telephone and online customer service. ·Booking and editing of reservations. ·Support during the purchase process. ·Incident management. ·General information about the venue / services offered. ·Telephone and online customer service. ·Booking and editing of reservations. ·Support during the purchase process. ·Incident management. ·General information about the venue / services offered.
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Catalonia Hotels & Resorts
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Spain
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Travel Arrangements
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700 & Above Employee
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Front Desk Agent
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Mar 2022 - Oct 2022
·Check-in & check out. ·Communication between departments. ·Attention to the phone and to the clients. . ·Booking and mailing.·Pre-assignment of rooms. ·Balance the register. ·Answer reviews.
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Front Desk Intern
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Sep 2021 - Feb 2022
·Check-in & check out. ·Communication between departments. ·Attention to the phone and to the clients. ·Booking.
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Education
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EUROAULA Escuela Universitaria
Foundation degree, Hospitality Administration/Management