Implementation Consultant

• Mar 2023 - Present

Senior Implementation Consultant

• Jun 2013 - Mar 2023

- First class client-facing consulting and communication skills - Running stakeholder, requirements, and integration workshops - Capturing requirements and specifying interfaces - Creating Software Requirement Specifications - Configuration of product functions and interface templates - Development of high quality Business Requirements and Business Case documentation -Use SQL to create functions/views for customisations and for faster trouble-shooting - Development of Process Maps and Gap Analysis documentation - Development of Functional Specification documentation - Continuous improvement of Business Analysis capabilities (UML, BPM) - Provide support for system development lifecycle activities, downstream of Requirements Analysis - Preparation and delivery of product training - Development of Custom Finance and Payroll and Interfaces - Build and maintain relationships with customers -Manage clients that have complex business needs and as an escalation point - Managing implementation projects end-to-end Show less

Implementation Consultant

• Aug 2007 - May 2013

- Gather requirements and Develop crystal reports, SQL scripts and Dynamics AX Customisations. - End-to-end testing software before release. - Work with clients to formulate and document business requirements pursuant to detailed project plan and in accordance with the contracted project scope - Identifying, investigating, and analyzing client business processes, procedures and work practices to guide system implementations and upgrades - Identify issues and inefficiencies and recommending optimal business practices and system functionality and behavior during the implementation. - Delivering advice, guidance and recommendations on system configuration and implementation best practices. - Assisting customers with the configuration necessary to deliver the functionality defined in the contract scope. - Design and present formal training documentation and conducting formal training classes to transfer knowledge to clients. - Develop functional specifications for use by system developers. - Liaise with the client, Project Mangers, and Sales and Solution Consulting to understand the Project scope, go live and roll-out strategies and to ensure the solution meets the client’s business needs - Work to identify, promote and drive revenue opportunities Show less

Programmer

• Dec 2000 - Jul 2007

- Design and develop code in C++ on .NET framework for Financial software package and customized financial software developed for clients. - Developed crystal reports - Provide leadership, Mentoring and coaching to the Development team - Involved in Pre-sales where I recommended designs that increased revenue and at the same time was more robust/flexible to meet the future requirements for the client - Design and develop code in C++ on .NET framework for Financial software package and customized financial software developed for clients. - Developed crystal reports - Provide leadership, Mentoring and coaching to the Development team - Involved in Pre-sales where I recommended designs that increased revenue and at the same time was more robust/flexible to meet the future requirements for the client