Experience

Keltech

• Ireland
• Machinery Manufacturing
• 1 - 100 Employee

• Human Resources Generalist

  • Apr 2023 - Present

• Human Resources Coordinator

  • Feb 2022 - Apr 2023

• HR Production Administrator

  • Sep 2021 - Feb 2022



Aiste Beauty & Training

• Waterford, County Waterford, Ireland

• Marketing & Administration Assistant

  • Jul 2018 - Sep 2021

  • Answer client queries via phone, mail, and social media platforms • Update appointment diary • Monitor social media accounts and update regularly (Facebook & Instagram) • Design social media advertisement artwork using Canva • Edit and proof training PowerPoint presentations and student documents/handbooks • Prepare documents, files, and grant applications when necessary • Monitor business e-mail account and send and answer any queries relating to training and products • Order products and payment of outstanding invoices or bills • Other ad hoc administration or marketing tasks as required Show less



Theatre Royal Waterford

• Ireland
• Performing Arts
• 1 - 100 Employee

• Marketing Assistant

  • Jan 2018 - Jan 2020

  • Implement appropriate media for advertising and PR campaigns • Implement a promotion plan, which includes newspaper articles, radio interviews e.g. weekly press release • Develop relationships with accommodation providers, local arts organisations, city council and other stakeholders. • Develop relationships with local media and raise theatres’ profile locally, regionally, and nationally. • Establish relationship with artists and arts providers to enable their involvement in Theatre • Organisation of events i.e. recognition events, launches, competitions etc. • Understanding of good practice in business management • Organise committee meetings including a) Requesting items for the agenda b) Typing and circulating the agenda c) Keeping the circulated minutes Show less



Eishtec

• Ireland
• Outsourcing/Offshoring
• 1 - 100 Employee

• Technical Support Agent

  • Nov 2015 - Oct 2016

  ▪︎Handling customers queries across several areas ▪︎Working to achieve set targets ▪︎Monitoring performance and working as part of a team ▪︎Demonstrating questioning and listening skills to make best judgement on solution for customer ▪︎Efficient system use ▪︎Performing all duties in a professional, efficient, and courteous manner ▪︎Track all conversations and changes to customers’ accounts using Customer Management Systems ▪︎Promote latest offers available to customers ▪︎Incorporate interpersonal and communication skills to move beyond customers frustrations Show less



Technological University Dublin

• Ireland
• Education Management
• 700 & Above Employee

• Student

  • Sep 2011 - Jun 2014

  Bachelor of Business in International Business with German langauge Erasmus Year Abroad: HfWU Nürtingen, Germany (13/14) Bachelor of Business in International Business with German langauge Erasmus Year Abroad: HfWU Nürtingen, Germany (13/14)