Sandra DIE KACOU
West Africa People and Culture Manger at Wasoko- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Professional working proficiency
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Espagnol Elementary proficiency
Topline Score
Bio
Credentials
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Surmonter les obstacles
LinkedInNov, 2022- Nov, 2024 -
Devenir un manager bienveillant / une manager bienveillante
LinkedInSep, 2022- Nov, 2024 -
Avoiding Burnout
LinkedInNov, 2021- Nov, 2024 -
Succeeding in a New Job
LinkedInNov, 2021- Nov, 2024 -
The Three Secrets to Effective Time Investment (Blinkist Summary)
LinkedInNov, 2021- Nov, 2024
Experience
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Wasoko
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Kenya
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Internet Marketplace Platforms
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400 - 500 Employee
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West Africa People and Culture Manger
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Aug 2022 - Present
Support teams and managers through fostering the company values and culture while providing HR guidance, and hire the best and help nurture talent throughout the employee life cycle. Key responsibilities : - Oversee the West Africa People Operations team day to day activities;- Understanding and application of West Africa Labor laws and practice;- Providing guidance / advisory service on best HR practises for West Africa;- Coach, Mentor and develop the country people operations managers in West Africa;- Spearhead any organization change management for West Africa;- Utilize a data driven approach to identify trends and recommend proactive solutions for employee performance, retention, and engagement;- Build trust with employees across all layers of the organization and be an active listener and effective problem solver of people issues;- Manage all in country employment grievances from employees and misconduct claims.- Ensure the West Africa in country organization chart is kept up to date.- Oversee Implementation of the people strategy in West Africa;- Oversee implementation of any HR projects in West Africa;- Undertake any lawful duties as may be assigned by the Global Head of People. Show less
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People and Culture Manager
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Nov 2021 - Jul 2022
Support to teams and managers by promoting the company’s values and culture while guiding them to the Human Resources section. Recruitment of the best and support for talent development throughout their life cycle in the company. Main missions: − Personnel administration: Implementation of the on-boarding process for all new recruits; Management of personnel administrative files in a confidential manner including recruitment and departure files; Monitoring the departure process of outgoing employees; Recruitment of the entire field team; Coordination of recruitment of office staff − Internal and external relations and communications: Management of relations between the company and its personnel; management of relations between the company and third parties (CNPS, Labour Inspectorate, Health Insurance Company, Youth Employment Agency, Supplementary Retirement Insurance Company, etc.); − Other missions: Ensure performance management; Be in charge of managing employee benefits and welfare; Have a thorough knowledge of Ivorian labour law and its practice; Guide and advise Category Managers on HR best practices; Advise employees on issues/problems affecting their productivity; Ensure that the organization chart is kept up to date; Support the implementation of any HR project;Perform all legal tasks assigned by the Group Human Capital Director Purchasing: Management of the organisational, contractual, financial and logistical aspects of the company’s purchases outside the warehouse; General means: Ensures the maintenance of the company’s equipment, infrastructure and fleet. Show less
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COMAR Assurances Côte d'Ivoire
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Côte d'Ivoire
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Insurance
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1 - 100 Employee
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Human resources and General Facilities Manager
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Sep 2020 - Oct 2021
In charge of Human resources, procurement, movable and immovable properties management. Main tasks : - Personnel administration : Recruitment ; management of personnel administrative records ; management of employment contracts (elaboration, follow-up, suspension, termination) ; establishment of administrative documents ; management of employees entrance and exit processes ; annual leave and absence management ; contribution in new procedures of management of employees ; human resources policy development ; management of conflicts ; payroll ; calculation of workers entitlements ; organization of election of staff representatives ; help in setting up personnel association ; etc. ; - Management of internal and external relations and communication : management of relations between the company and its employees ; management of relations between the company and third parties (CNPS, Labour Inspection, Agence Emploi Jeunes, medical insurance company, complementary pension company ; lawyer ; etc.) ; - Training : Organization of internal and external training activities for personnel and company’s General Insurance Agents, and management of related files ; - Meet&Greet : Coordination of visitors arrivals and departures (partners, administrators, head office’s personnel, etc.) in Ivory Coast ; - Procurements : organizational, contractual, financial and logistics aspects management of company’s procurements ; - General Facilities Management : follow-up of maintenance of company’s equipment, facilities and vehicle fleet. Show less
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Human resources and General Facilities Manager - Consultant
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Sep 2019 - Sep 2020
In charge of human resources and general facilities management.
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Freelance
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Côte d'Ivoire
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Freelance Human Resources Consultant
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Mar 2019 - Sep 2019
Freelance consultant for all questions related to a company human resources management (D’AARYS Conseils, IMFS, individuals, etc.). Freelance consultant for all questions related to a company human resources management (D’AARYS Conseils, IMFS, individuals, etc.).
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Head of Human Resources
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Oct 2018 - Mar 2019
In charge of the implementation of HR procedures and the management of the first HR Department of this expanding business, with more than 120 employees. Main tasks: -Personnel administration: Recruitment; management of individual administrative records; management of employment contracts (elaboration, follow-up, suspension, termination); establishment of administrative documents; establishement of job description; management of the processes of entrance and exit of employees; leave and absence management; human resources policy development; management of conflicts; payroll; calculation of workers entitlements; organization of election of staff representatives, etc. -Management of internal and external relations and communication: management of relations between the company and its employees; management of relations between the company and third parties (CNPS, Maritime Labour Inspection, medical insurance company, FDFP, etc.). -Budget : Preparation and follow up of the HR Department budget. Show less
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Menergy Group
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Ghana
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Oil and Gas
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1 - 100 Employee
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HR Coordinator
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Jun 2017 - Oct 2018
• Human Resources Coordinator : May – October 2018 In charge of human resources management of permanent staff for MENERGY CI and MEA Catering CI, of the Meet&Greet team and HR management of local crew for SOUTHEY HOLDINGS on TRANSOCEAN drilling project. • Human Resources Consultant : January – April 2018 Consultant for all matters related to management of human resources and projects research of the company during the off-season. • Human Resources Coordinator : June - December 2017 In charge of HR management for MENERGY CI, MEA Catering CI and Casbek Travel, temporary staff (135 employees) and permanent staff. Main tasks: - Personnel administration: Recruitment; management of individual administrative records; management of employment contracts (elaboration, follow-up, suspension, termination); establishment of administrative documents; management of the processes of entrance and exit of employees; leave and absence management; contribution in new procedures of management of employees; human resources policy development; management of conflicts; payroll; calculation of workers entitlements; etc. - Management of internal and external relations and communication: management of relations between the company and its employees, the company and third parties (CNPS, Maritime Labour Inspection, medical insurance company, lawyer, etc.); implementation and development of internal and external communication. - Training: Organization of training activities and management of related files. - Meet and Greet: Coordination of expat personnel arrivals and departures on TRANSOCEAN project in Ivory Coast; preparation of charging components; etc. Show less
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CARLCARE TECHNOLOGY CV
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Abidjan, Côte d'Ivoire
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Head of Human Resource
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Nov 2016 - May 2017
In charge of human resources implementation and management (around 400 employees). Main tasks: Recruitment, human resources policy implementation and development, management of conflicts, social statements, elaboration of contracts, payroll management, implementation and development of internal communication, etc. In charge of human resources implementation and management (around 400 employees). Main tasks: Recruitment, human resources policy implementation and development, management of conflicts, social statements, elaboration of contracts, payroll management, implementation and development of internal communication, etc.
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DISTRICT AUTONOME D’ABIDJAN
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Abidjan, Côte d’Ivoire
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Human Resources Manager
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Dec 2013 - Nov 2016
In charge of human resources management. Main tasks : - For more than 2,000 workers : Establishment of administrative documents ; updating of personnel administrative records ; receiving and storing of mail pieces ; careers tracking ; organization of training activities and updating of related files ; management of entries and exits of employees ; leave and absence management. Mentoring, training and monitoring of trainees ; etc. - Assistant (on a temporary basis) of the Director of Human Resources : visitors’ reception, reception and mail handling, drafting of outgoing correspondence, organization of meetings, etc. Show less
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Comium CI
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Abidjan, Côte d'Ivoire
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Consumer Advisor - Trainee
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Mar 2012 - Dec 2012
In charge of the identification of COMIUM Côte d’Ivoire subscribers. Main tasks: Enumeration, identification of COMIUM clients and processing of data related, establishment of a database relating to identification of subscribers, temporary the head of a team for identification, etc In charge of the identification of COMIUM Côte d’Ivoire subscribers. Main tasks: Enumeration, identification of COMIUM clients and processing of data related, establishment of a database relating to identification of subscribers, temporary the head of a team for identification, etc
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Consumer Advisor Assistant - Trainee
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Sep 2011 - Nov 2011
Assistant of the Customer Support. Main tasks: Prospecting for new clients and displaying of the products of the bank; reception of clients and reception of files for opening accounts, for loan applications; updating of customers’ records, etc. Assistant of the Customer Support. Main tasks: Prospecting for new clients and displaying of the products of the bank; reception of clients and reception of files for opening accounts, for loan applications; updating of customers’ records, etc.
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CNP(Conseil National de la Presse)
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Abidjan, Côte d'Ivoire
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Trainee
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Jul 2009 - Jul 2009
Learning of the tasks of the various departments. Main tasks: Searching of offences committed by journalists of newspapers; learning of the tasks of the various departments, organization of the ceremony where awards are delivered by CNP, etc. Learning of the tasks of the various departments. Main tasks: Searching of offences committed by journalists of newspapers; learning of the tasks of the various departments, organization of the ceremony where awards are delivered by CNP, etc.
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Education
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2014 - 2015
Institut des Technologies d'Abidjan (I.T.A.)
Diplôme d'Ingénieur de Conception, Gestion des ressources humaines / administration du personnel, général -
2018 - 2018
OPITO
Certificate of Completion “Introduction to the Oil & Gas Industry” -
2018 - 2018
TRACE
Anti-Bribery Compliance for Intermediaries Certificate -
2018 - 2018
TRACE
Conflicts of Interest Certificate -
2018 - 2018
TRACE
Global Anti-Bribery Compliance Training for Intermediaries -
2018 - 2018
TRACE
Anti-Bribery Compliance Refresher Gift and Hospitality Certificate -
2017 - 2017
TRACE
Anti-Bribery Compliance for Employees Certificate -
2014 - 2016
Smart Training & Entertainment Enterprise (S.T.E.E.)
Certificat Master Leadership, Leadership -
2013 - 2013
Institut des Technologies d'Abidjan (I.T.A.)
Certificat d'Enseignement Supérieur des Affaires (Responsabilité du DRH dans l'entreprise), Gestion des ressources humaines / administration du personnel, général -
2009 - 2010
NICT Computer Education, Inde.
Diploma in Practical Finance & Accounts, Accounting and Finance -
2006 - 2007
ICPS (International Center for Professional Studies), Ghana.
Certificate of English Language, L'Anglais
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