Experience

Brinsea Products Ltd
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Export Manager Europe and South America

  • Sep 2022 - Present


BGA (BG Automotive)

• Export Business Development Manager

  • Nov 2019 - Sep 2022

  BG Automotive based in Swindon and responsible for Central, Latin America, the Netherlands, Belgium, France, Portugal, Spain, The Nordic countries, The Baltic States, Greece and Cyprus for this Automotive parts. Achievements: Sales growth across all markets with a particular focus on the most strategic customers. Keys Tasks: Identify, target and develop new business opportunities within allocated territory Liaise with customer decision makers and act as key point of contact Collaborate with Field Sales Controller to ensure sales growth Collaborate with Regional Sales Operators (RSO’s) to ensure territory growth Establish professional and value-adding relationships with internal stakeholders and departments Participate in innovation and brain storming activities to develop new business Ensure the timely and successful delivery of our solutions according to customer needs Ensure the timely and successful delivery of our business objectives Assist with high severity customer issues or escalate issues to the appropriate department/Field Sales Controller as needed Profit maximisation -right products, maximising charges for freight, minimising credit notes Improve export sales revenue and profitability Achieve team goals and objectives ensure they are visible and monitored Customers contacted by phone and visited in person. Analysis of customer spend, purchasing patterns conducted every month Overall analysis of product mix, customer mix, country mix to inform peers and decision making Export customer satisfaction



Bearmach

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• International Sales Manager

  • Feb 2016 - Oct 2019

  Bearmach based in Cardiff and responsible for Central, Latin America, the Middle East, Asia, Italy, Portugal and Spain for this Land Rovers parts and accessories company.Achievements:Given responsibility of Spain, Portugal, Latin America customers (in February 2017) after success with original territory of Brazil. ♦ Managing Portuguese and Spanish speakers♦ Increased turnover by 37% in year one by devising and implementing strategies for each market after an initial assessment♦ Signed 86 new accounts in 2017♦ Opened up supply into new markets Keys Tasks:Identify, target and develop new business opportunities within allocated territoryLiaise with customer decision makers and act as key point of contactCommunicate promotions and key product features to clientsKeep track of deadlines and ensure all work is completed in a timely mannerCollaborate with Field Sales Controller to ensure sales growthCollaborate with Regional Sales Operators (RSO’s) to ensure territory growthAssist in the reporting, analysis and evaluation of promotional campaignsEstablish professional and value-adding relationships with internal stakeholders and departmentsParticipate in innovation and brain storming activities to develop new businessEnsure the timely and successful delivery of our solutions according to customer needsEnsure the timely and successful delivery of our business objectivesAssist with high severity customer issues or escalate issues to the appropriate department/Field Sales Controller as neededProfit maximisation -right products, maximising charges for freight, minimising credit notes Improve export sales revenue and profitability Achieve team goals and objectives ensure they are visible and monitoredCustomers contacted by phone and updated latest product offersAnalysis of customer spend, purchasing patterns conducted every month Overall analysis of product mix, customer mix, country mix to inform peers and decision makingExport customer satisfaction

• International Business Development Manager

  • Feb 2016 - Oct 2019



BARD DE ESPAÑA S.A.U

• Office and Accounting Manager

  • Sep 2011 - Sep 2015

  Based in Barcelona and responsible for the collections from Portuguese and Spanish customers of this American owned importer and distributor of medical and surgical products. Key tasks and accountabilities included: Reducing the days receivables and for recommending and implementing repayment plans Factoring where debts exceeded 120 days Calculating provisions Preparing monthly and annual accounts receivable reports Monitoring overdue debt against agreed payment terms and acting in accordance with the credit policy Setting-up new customers in the system and ensuring compliance with the Group’s credit insurance policy Communicating with sales, customer care and marketing departments to facilitate the collections and maintain the relationship between the customer and company (SLA) Ensuring that processes complied with SOX regulations Monitoring the effectiveness of processes, recommending and implementing improvements as appropriate Leading 2 key working groups that a) significantly reduced issues with high value invoices and b) substantially improved performance through the introduction of payment plans for key customers



PLAY S/A

• 1 - 100 Employee

• Export Sales Manager

  • May 2006 - Aug 2011

  Responsible for managing customer accounts in Portugal, Russia, Chile, Brazil, Puerto Rico, Colombia, Ukraine, Australia, Estonia and Sweden for a multinational manufacturer of strollers, seats and accessories for babies and children. Key tasks and accountabilities included: Processing and managing sales orders, including invoicing and collecting payments Preparing management reports Resolving queries and complaints Representing the company at trade fairs Managing and controlling stock



SCHELEMMER IBÉRICA S.A. / LOGIC CONTROL / BROOKS TODO

• Accounts Receivable

  • Sep 2003 - Sep 2004

  Key tasks and accountabilities included: Processing and managing sales orders, including invoicing and collecting payments Preparing management and financial reports Resolving queries and complaints Key tasks and accountabilities included: Processing and managing sales orders, including invoicing and collecting payments Preparing management and financial reports Resolving queries and complaints



Esportiu Altis Cerdanyola

• Supervisor

  • Mar 2003 - Sep 2003

  Role Supervisor Key tasks included: Identify responsibilities to ensure objectives Manage operations and provide coaching and feedback to staff and assess performance on and ongoing basis Create a positive guest experience by delivering a high level of service Cost management Maintain and process orders of product and supplies Develop and implement creative solutions to areas of improvement Resolve complaints Role Supervisor Key tasks included: Identify responsibilities to ensure objectives Manage operations and provide coaching and feedback to staff and assess performance on and ongoing basis Create a positive guest experience by delivering a high level of service Cost management Maintain and process orders of product and supplies Develop and implement creative solutions to areas of improvement Resolve complaints



VOLKSWAGEN SERVICIOS FINANCIEROS

• Chile
• Financial Services
• 1 - 100 Employee

• Office Accounting Manager

  • Sep 1994 - May 2002

  Responsible for managing Credit and Collections and leading a team of 15 people. Key tasks and accountabilities included: Restructuring the collections department in Salvador de Bahía – Brazil Improving the recovery index from 17% to 3,2% in 1 year Managing the back office of 15 people in the Collections department Preparation of vehicle auctions Credit control and approval of finance, leasing and consortia contracts Responsible for managing Credit and Collections and leading a team of 15 people. Key tasks and accountabilities included: Restructuring the collections department in Salvador de Bahía – Brazil Improving the recovery index from 17% to 3,2% in 1 year Managing the back office of 15 people in the Collections department Preparation of vehicle auctions Credit control and approval of finance, leasing and consortia contracts