Experience

Connectment Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Team Leader

  • Oct 2022 - Present

• Senior Recruitment Consultant

  • Apr 2022 - Oct 2022

  Senior Recruitment Consultant , Recruiting professionals in the following fields Accountancy and Finance, Business Support and HR 07931262011 sandra.clegg@connectment.co.uk



Major Recruitment

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Senior Recruitment Consultant

  • Nov 2021 - Apr 2022

• Recruitment Consultant

  • Sep 2020 - Dec 2021



Interaction Recruitment

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Recruitment Consultant

  • Apr 2020 - Aug 2020



The Recruitment Co.

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Recruitment Consultant

  • Apr 2019 - Apr 2020



Reed

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Specialist

  • May 2017 - Feb 2019

  Reed Specialist Recruitment is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting, across more than 20 specialisms. Reed Specialist Recruitment is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting, across more than 20 specialisms.



Collingwood Insurance

• Claims Agent

  • Apr 2015 - Apr 2017



Utilitywise

• United Kingdom
• Utilities
• 100 - 200 Employee

• Sales

  • Nov 2014 - Apr 2015



insure the box

• Newcastle upon Tyne, United Kingdom

• FNOL Claims Agent

  • Jun 2011 - Jan 2015

  Duties include taking inbound calls from policyholders, third parties and representatives wanting to log a new claim or requesting information on an existing claim. Calling policyholders when we receive an alert to see if they have been involved in an accident and offering our assistance. Contacting third party insurers to report new claims or make enquiries. Dealing with daily queries received by post or email I also deal with total loss claims on a daily basis, I update a spread sheet to show the current position on a total loss file, review the documents and refer any indemnity queries to the underwriters, raise payments, I call the client to discuss any deductions and dispose of the car.



Winn Solicitors Ltd

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Claims Handler

  • Feb 2010 - Oct 2010

  Duties include taking inbound calls, speaking to clients in reception and setting up claims for clients claiming for a RTA. Accessing claims regarding liability and to see if they are suitable to be processed through the MOJ portal. Issuing the correct documentation to clients, third parties, third party insurers and witnesses Regularly contacting clients for updates on their PI and offering medical services as well as giving them updates on their claim Contacting third party insurers for to discuss liability Liaising with garages and hire companies to provide the best and easiest service to our clients



Eldon Insurance Services Ltd

• United Kingdom
• Insurance
• 1 - 100 Employee

• Claims Handler

  • Aug 2008 - Jan 2010

  Duties include taking inbound calls from policyholders and third parties, setting up a claim on the system passing to the relevant departments to issue hire and repairs for the customer. Then issuing a letter to state current updates and filing the relevant paperwork. I also deal with accidental damage calls and tasks as well as dealing with some third party work. I also take weekly team minutes and issue these to relevant departments. On a daily basis I updated the team’s telephone stats and produced a weekly spreadsheet to the manager with the teams answer rate and productivity to look for ways to improve the service provided to customers