Sandra Bergstrom
Sr System Support Specialist - Form Solutions at LenderLive Network, Inc.- Claim this Profile
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Bio
Experience
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LenderLive
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United States
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Financial Services
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100 - 200 Employee
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Sr System Support Specialist - Form Solutions
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Apr 2009 - Present
720 south colorado boulevard, suite 210-a denver, colorado 80246 Implement and maintain document clients in proprietary software application which includes creation and maintenance of standard and custom documents in WORD, PDF format, and VB script used in document and account configuration. Complete internal testing of documents, scripts and input systems and also coordinate client testing efforts prior to go-live. Perform requirements gathering and documentation with clients for system development, enhancement and process… Show more Implement and maintain document clients in proprietary software application which includes creation and maintenance of standard and custom documents in WORD, PDF format, and VB script used in document and account configuration. Complete internal testing of documents, scripts and input systems and also coordinate client testing efforts prior to go-live. Perform requirements gathering and documentation with clients for system development, enhancement and process improvements. Research document and system issues internally and on behalf of clients. Monitor for document and system issues on behalf of clients and solve or escalate appropriately. Coordinate with IT department for any required development not supported by Form Solutions including tracking communicated timelines and escalation if required. Show less
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Real Estate Sales Professional
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Jan 2004 - Jun 2007
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Real Estate Agent
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Jan 2003 - Jan 2004
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Education
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Key Realty School Las Vegas, NV
REALTOR, Real Estate -
Montana State University-Bozeman
Associate's degree, General Education