Experience

Dixon Hall

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Shelter Worker

  • Jul 2020 - Present

  - Creating as well maintain a safe and trustworthy environment - Establishing and maintaining an empathetic rapport with residents - Support residents’ efforts to obtain their goals through advocacy, research, and referrals - Assist residents with housing issues - Supporting residents with day-to-day healthy living - Practicing intervention and mediation skills to de-escalate conflict - Conducting supportive counselling and crisis stabilization - Preform duties from a harm reduction lens - Conducting intake interviews, discharges, and client case management Show less



Vita Mens Sana

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Support Service Worker

  • Dec 2019 - Jul 2020

  - Provided education to members regarding health, nutrition, coping strategies, stress management and daily life skills - Administered and record prescribed medication - Supported clients with achieving their goal- Worked closely with families to address the needs of members - Practiced intervention and mediation skills to de-escalate conflict - Conducted supportive counselling, crisis stabilization and conflict resolution- Organized as well as conducted medical appointments and community outings - Completed member case management Show less

• Support Service Worker (Internship)

  • Sep 2019 - Apr 2020

  - Demonstrated competency in assisting members with developing work skills, recreational skills, social skills, and life skills - Assisted in supportive counselling, crisis stabilization and conflict resolution - Assisted in community outings with members - Assisted in administrative duties including case management



YMCA of Greater Toronto

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Employment Resource Assistant (Internship)

  • Jan 2019 - Apr 2019

  - Interviewed, assessed, and assisted service users with the achievement of their employment goals - Assisted in developing client-centered employment and education plans through the facilitation of workshops and events - Assisted service users with building resumes, cover letters and job searches - Completed administrative duties including answering phone calls, emails, faxes, and case management - Interviewed, assessed, and assisted service users with the achievement of their employment goals - Assisted in developing client-centered employment and education plans through the facilitation of workshops and events - Assisted service users with building resumes, cover letters and job searches - Completed administrative duties including answering phone calls, emails, faxes, and case management