Training Manager

• Apr 2023 - Present

Sr. Technical Content Designer| Instructional Designer

• Mar 2021 - Mar 2023

• Web-based content, product documentation for self-paced learning, and companion material for live delivery for iPaaS products- TIBCO Cloud Integration Connect, TIBCO BusinessWorks using Camtasia, Adobe FrameMaker, Articulate Storyline, Articulate Rise, and Amazon Polly. • Category based Learning materials such as Foundation, Proficient, Development, and Operations level for a variety of customers and published in TIBCO Academy. • Capsule Tutorials, Workshops covering end-to-end Integration. • Certification, Accreditation, and Assessment exams for TIBCO Cloud Integration and TIBCO BusinessWorks. • Product documentation and content to integrate into courseware by working along with Engineering and Design teams. • Lab exercises, Virtual machine environments, Programming exercises, Guides, and training data on TIBCO products to support hands-on learning. • Key personas, design course strategy, and develop course outlines. • Active in TIBCO Community for resolving and answering customer Questions. • Agile Environment with scrum meetings • Speaker at TIBCO Now, TIBCO Analytical Forum International Conferences for Consecutive years. Show less

Customer Service Specialist

• Sep 2020 - Feb 2021

Business Analyst | DBA

• Jun 2016 - Oct 2019

• Provided Data driven insights using python and R languages to maximise the performance of the system• Maintaining Agile Work Flow along with the delivery of high quality business products• On time completion of design and user stories with maximum accuracy and enhancing the team with collaboration to achieve client requirements. • Design, Develop and Deploy visualisation solutions using Tableau• Setting up the criteria at each level for the best outputs• Prepare high quality reports and presentation along with KPI on the analysis produced• Attending Change Advisory Board meeting (CAB) daily and managing changes most effectively. • Up to date team meetings and sharing Minutes Of Meeting to ensure SLAs and upcoming changes.• Managed coordinated and communicated with Key Stakeholders, SME’s, senior management, project managers and subordinate developers.• Conduct operational requirement gatherings, identifying persona groups, defining key business questions, providing project estimation and plan and managing stakeholders by regular sprint reviews. • Communicate directly with the business on end to end process design; analyse and document ‘as-is’ processes and pain points to drive end-to-end ‘to be’ process design• Working on waterfall platform and facilitating transition to agile methodologies as part of project enhancement and foundational certification in Scrum.• Manage the user acceptance testing (UAT) stage of the development lifecycle and liaise with multiple senior stakeholders to support user engagement and manager sign off. Show less

Associate Business Intelligence

• Jun 2016 - Feb 2017

1. Trained in modules of SQL, PLSQL, UNIX and shell scripting, DataStage tool, ETL Informatica2. Completed Flight booking database project design with DataStage tool 3. Unix/Linux commands and operation

Content Writer

• Nov 2016 - Feb 2017

Student Member At TPC

• May 2014 - May 2016

An active student member at TPC. An active student member at TPC.

Content Writer and Documentation

• Jul 2014 - Oct 2014

Working as Content writer in IEEE SAC INDIA NEWSLETTER TEAM Working as Content writer in IEEE SAC INDIA NEWSLETTER TEAM

National Service Scheme Volunteer

• Aug 2014 - Aug 2014

Desiya vichara kendhram is a group of scholars, activists, teachers, politicians, philosophers, students, and research scholars. They work for this forum of bringing the very huge idea of One India, a real secular one. I attended the seminar ' UNIFORM CIVIL CODE: A MYTH OR REALITY' presided over by Adv. T Thomas, Adv.Khasim Irikoor. Dr.Sebastian Paul, Adv.Sreedharan Pillai and many other delegates . Desiya vichara kendhram is a group of scholars, activists, teachers, politicians, philosophers, students, and research scholars. They work for this forum of bringing the very huge idea of One India, a real secular one. I attended the seminar ' UNIFORM CIVIL CODE: A MYTH OR REALITY' presided over by Adv. T Thomas, Adv.Khasim Irikoor. Dr.Sebastian Paul, Adv.Sreedharan Pillai and many other delegates .

LINKline Newsletter Team member

• Sep 2013 - Dec 2013

KOCHI HUB NEWSLETTER MEMBER

• Sep 2013 - Dec 2013

Student Volunteer

• Jun 2012 - Jun 2013

-volunteered in ESPIRITO'13,LINKcamp 2013 at TKMCE,Kollam -worked in LINKline Nwsletter team,IEEE kochi hub. -volunteered IGNITE -Integrated Guidance Network of IEEE for Technical Education(a student outreach program ,won Darrel chong Student Activity Award in Silver Category aimed to bring out the hidden talents in students for the betterment of the society and to develop professionals ) -organised AURA the WIE week celebration at IEEE. -volunteered SATVIKA- Kochi hub WIE Congress. -attended FOSS MEET 2012 AT NIT Calicut -attended MINI DEB CONFERENCE at NITC -attended AKSC-All Kerala Student Congress,at VJEC,Kannur,Kerala Show less

MiniDebConf2013 @ NIT-C

• Feb 2013 - Feb 2013

MiniDebConf 2013 held at NITC during FOSSMEET2013 was a great learning experience.It added and opened a true world of free and open software sourcing. Two days of conference contributes immensely to my span of knowledge. MiniDebConf 2013 held at NITC during FOSSMEET2013 was a great learning experience.It added and opened a true world of free and open software sourcing. Two days of conference contributes immensely to my span of knowledge.