Sandor Vicha
Incident Manager at Abesse Informatikai Tanácsadó Zrt.- Claim this Profile
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Hungarian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Abesse Informatikai Tanácsadó Zrt.
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Hungary
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Software Development
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1 - 100 Employee
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Incident Manager
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Feb 2023 - Present
Working az an Incident Manager in the Wizz Air. Creating and supervise INC-s in SD and DevOps tickets. Investigate new INC-s and create detailed tickets for the Dev teamKeep in touch with reporters, developer TTL-s and PO-s PM-s.Revisioned the old INC backlogs and make it clearer
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Senior QA Engineer
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Sep 2019 - Jan 2023
Working in Wizz Air in various projectsIn the first year, testing in Core Platform team, mostly Backend heavy testing with Postman and other Wizz Air specific dev tools. Also evaluate Ranorex reports.The second and third years testing in a Customer Experience team, designed test cases and tested the weight balance of the aircraft seating, refund calculations, and so on.Couched and mentored about eleven new QA members, two Test managers and couple more new Devs.
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LogMeIn
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United States
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Software Development
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700 & Above Employee
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Senior QA Engineer
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Jul 2012 - Aug 2019
QA Engineer, senior QA Engineer from 2015 to 2019. Junior DevOps Engineer from first of March 2019, LogMeIn Kft. Couched and mentored about three new QA members and couple more new Devs. –continuous deployment with Octopus, Datadog monitoring –Bash and Powershell scripting –professional testing experiences, especially in remote access softwares –dealing with international VIP L3 and On Call duty –Jira, Git, devops and tester tools, creating and maintaining testplans –advanced knowledge of operating systems, MS, Apple and Linux too –advanced knowledge of office applications –full L1-2-3 Helpdesk experience –assembly of computers, hardware troubleshooting –cleaning viruses, firewall monitoring –participate in multiple PC game software alpha and beta tester projects Show less
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Education
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Pentaschool, Budapest
qualification listed in the National Qualification Register, Network and System Administration/Administrator -
Bay Zoltán Secondary School, Budapest
qualification listed in the National Qualification Register, Computer Programming -
Kalmár László IT Secondary School, Budapest
qualification listed in the National Qualification Register, Computer Software Technology/Technician -
Kalmár László IT Secondary School, Budapest
Technical college high-school graduation, Information Technology -
ISTQB - International Software Testing Qualification
Advanced Technical Test Analyst -
ISTQB - International Software Testing Qualification
Advanced Test Analyst -
ISTQB - International Software Testing Qualification
Foundation degree