Sandor Vicha

Incident Manager at Abesse Informatikai Tanácsadó Zrt.
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Contact Information
us****@****om
(386) 825-5501
Location
Hungary, HU
Languages
  • Hungarian Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Experience

    • Hungary
    • Software Development
    • 1 - 100 Employee
    • Incident Manager
      • Feb 2023 - Present

      Working az an Incident Manager in the Wizz Air. Creating and supervise INC-s in SD and DevOps tickets. Investigate new INC-s and create detailed tickets for the Dev teamKeep in touch with reporters, developer TTL-s and PO-s PM-s.Revisioned the old INC backlogs and make it clearer

    • Senior QA Engineer
      • Sep 2019 - Jan 2023

      Working in Wizz Air in various projectsIn the first year, testing in Core Platform team, mostly Backend heavy testing with Postman and other Wizz Air specific dev tools. Also evaluate Ranorex reports.The second and third years testing in a Customer Experience team, designed test cases and tested the weight balance of the aircraft seating, refund calculations, and so on.Couched and mentored about eleven new QA members, two Test managers and couple more new Devs.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior QA Engineer
      • Jul 2012 - Aug 2019

      QA Engineer, senior QA Engineer from 2015 to 2019. Junior DevOps Engineer from first of March 2019, LogMeIn Kft. Couched and mentored about three new QA members and couple more new Devs. –continuous deployment with Octopus, Datadog monitoring –Bash and Powershell scripting –professional testing experiences, especially in remote access softwares –dealing with international VIP L3 and On Call duty –Jira, Git, devops and tester tools, creating and maintaining testplans –advanced knowledge of operating systems, MS, Apple and Linux too –advanced knowledge of office applications –full L1-2-3 Helpdesk experience –assembly of computers, hardware troubleshooting –cleaning viruses, firewall monitoring –participate in multiple PC game software alpha and beta tester projects Show less

Education

  • Pentaschool, Budapest
    qualification listed in the National Qualification Register, Network and System Administration/Administrator
    2003 - 2004
  • Bay Zoltán Secondary School, Budapest
    qualification listed in the National Qualification Register, Computer Programming
    2000 - 2002
  • Kalmár László IT Secondary School, Budapest
    qualification listed in the National Qualification Register, Computer Software Technology/Technician
    2000 - 2000
  • Kalmár László IT Secondary School, Budapest
    Technical college high-school graduation, Information Technology
    1996 - 2000
  • ISTQB - International Software Testing Qualification
    Advanced Technical Test Analyst
  • ISTQB - International Software Testing Qualification
    Advanced Test Analyst
  • ISTQB - International Software Testing Qualification
    Foundation degree

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