Experience

PENNY Hungary

• Hungary
• Retail
• 100 - 200 Employee

• IT Helpdesk Technician

  • Apr 2017 - Present

  - Provide infrastructure service at logistic warehouse. Resolve user requests and support IT environment. - Maintain outlets infrastructure at eastern part of Hungary . - Provide infrastructure service at logistic warehouse. Resolve user requests and support IT environment. - Maintain outlets infrastructure at eastern part of Hungary .



transcosmos inc.

• Japan
• IT Services and IT Consulting
• 700 & Above Employee

• 2nd level technical agent

  • Jun 2016 - Jan 2017

  – Support Antivirus applications in English through chat and email system. – Support Antivirus applications in English through chat and email system.



Road Service KFT

• Hungary, Karcag

• IT Project Manager

  • Apr 2015 - Aug 2015

  Main responsibility to change the actual service system to the preferred ERP system by TCE (Toyota Central Europe). The new program is called "Progression". • Keep connection with programmers • User trainings • Provide valuable reports for management Main responsibility to change the actual service system to the preferred ERP system by TCE (Toyota Central Europe). The new program is called "Progression". • Keep connection with programmers • User trainings • Provide valuable reports for management



Cargill

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Field Service Team Lead

  • Sep 2008 - Mar 2015

  Manage a team of 4 employees who provide Field Service support to end users in Hungary & Slovakia• The Field Service team works very closely with business and maintains strong relationships with many different teams from Global IT • The team is distributed across Hungary and provides both onsite and remote support for approximately 450 users across 20 locations (Animal Feed plants and Grain businesses) • The function is partnering with Business Relationship Managers to ensure the operational and project demand is met• Some key areas that the Field Service team supports includes: desktop/laptop (XP, W7), printers, controls and compliance monitoring, mobile devices, application installation, asset management. The team also provides “hands and feet” support for a number of different areas such as: network, servers, computer rooms, procurement, media, etc.• Keep the SLA and resolve the incidents and requests at the shortest period• Provide resources to PMO group for project coordination and execution: office moves, LAN redesign, Mergers and Acquisitions, Divestitures• Provide coaching and development opportunities for the team members (PMP, IDP regular revision)• Create and keep IT budget under control• Manage and sign vendor contracts

• IT Field Engineer

  • Jan 2001 - Aug 2008

  • Ensure business continuity of feed production in two facilities • Manage new office/plant infrastructure demands like LAN, WAN, servers and workstation builds• Provide monthly closing data for accounting• Information Protection Coordinator role• Convince BU to follow and accept Cargill IT rules



Agribrands Europe Hungary zRt

• Hungary, Karcag

• IT Specialist

  • Aug 1986 - Dec 2000

  • Ensure business continuity of feed production in two facilities • Manage new office/plant infrastructure demands like LAN, WAN, servers and workstation builds • Provide monthly closing data for accounting • Support W2K and Exchange 5.5. servers • Ensure business continuity of feed production in two facilities • Manage new office/plant infrastructure demands like LAN, WAN, servers and workstation builds • Provide monthly closing data for accounting • Support W2K and Exchange 5.5. servers