Chief Technology Officer

• Aug 2023 - Present

Chief Operating Officer

• Dec 2018 - Oct 2023

Responsible for all fulfilment functions within the company. Day to day designing and implementing efficient and effective business operations while establishing clear working policies to grow and enhance the company culture and vision.

Head Of Software Development

• Aug 2017 - Nov 2018

A leadership role accountable for the successful delivery of software and IT support infrastructure. Leading an agile team of scrum masters, developers, architects and IT specialists. Reporting to the CEO and a part of executive management. Responsibilities includes Reviewing and applying agile best practices to establish common ways of working and framework consistent with and supportive of the company's product strategies. Identifying and implementing technology trends… Show more A leadership role accountable for the successful delivery of software and IT support infrastructure. Leading an agile team of scrum masters, developers, architects and IT specialists. Reporting to the CEO and a part of executive management. Responsibilities includes Reviewing and applying agile best practices to establish common ways of working and framework consistent with and supportive of the company's product strategies. Identifying and implementing technology trends, planning long term technological vision and managing opportunities and challenges for sustained growth. Evangelising agile best practices and collaborating with other departments functions and users to evaluate and identify areas of improvement both in processes and in technology Work closely with product management to align technical delivery with product vision.

Head Of Business Consulting

• Oct 2016 - Jul 2017

Head of Product Operations

• Mar 2016 - Sep 2016

Working in close cooperation with several areas of the business to identify, understand and prioritize requirements to ensure continuous operations of key products, and meet expectations of end consumers, merchants, and internal stakeholders. Leading the Product Operations team and be responsible for planning and execution of short and long term objectives. Managing implementation and releases of new features, bug fixes and adjustments in conjunction with both internal resources and… Show more Working in close cooperation with several areas of the business to identify, understand and prioritize requirements to ensure continuous operations of key products, and meet expectations of end consumers, merchants, and internal stakeholders. Leading the Product Operations team and be responsible for planning and execution of short and long term objectives. Managing implementation and releases of new features, bug fixes and adjustments in conjunction with both internal resources and external suppliers. Ensuring that sufficient resources are available to meet short and mid-term product project plans, both internally and with external suppliers Show less Working in close cooperation with several areas of the business to identify, understand and prioritize requirements to ensure continuous operations of key products, and meet expectations of end consumers, merchants, and internal stakeholders. Leading the Product Operations team and be responsible for planning and execution of short and long term objectives. Managing implementation and releases of new features, bug fixes and adjustments in conjunction with both internal resources and… Show more Working in close cooperation with several areas of the business to identify, understand and prioritize requirements to ensure continuous operations of key products, and meet expectations of end consumers, merchants, and internal stakeholders. Leading the Product Operations team and be responsible for planning and execution of short and long term objectives. Managing implementation and releases of new features, bug fixes and adjustments in conjunction with both internal resources and external suppliers. Ensuring that sufficient resources are available to meet short and mid-term product project plans, both internally and with external suppliers Show less

Vice President Operations

• Mar 2015 - Mar 2016

Head of Global Operations

• 2012 - Mar 2015

Head of Support

• Mar 2009 - Sep 2012

Service Delivery Manager

• Apr 2008 - Feb 2009

Technical Delivery Manager

• Feb 2005 - Apr 2008

Senior Delivery Specialist

• Mar 2001 - Jan 2005

Software Engineer

• Feb 1999 - Feb 2001