Experience

Mainmark

• Australia
• Civil Engineering
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Present



BRITA Group

• Germany
• Manufacturing
• 700 & Above Employee

• Customer Service Representative/Orders

  • Oct 2016 - Dec 2020

  Incoming phone calls and emails - trouble shooting - residential receiving and processing orders - commercial Incoming phone calls and emails - trouble shooting - residential receiving and processing orders - commercial



Waterlogic Australia

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Internal Sales Representative

  • Sep 2011 - Oct 2016

  incoming and outgoing telephone sales - selling drinking water filtration systems to residential customers in a small team environment. Utilising Citadel database system, Outlook, Excel and Word software. Creating customer orders, processing payments and liaising with support, operations and warehouse teams. Internal Sales for the last 4 years - selling filter services - residential and water filter systems - commercial. incoming and outgoing telephone sales - selling drinking water filtration systems to residential customers in a small team environment. Utilising Citadel database system, Outlook, Excel and Word software. Creating customer orders, processing payments and liaising with support, operations and warehouse teams. Internal Sales for the last 4 years - selling filter services - residential and water filter systems - commercial.



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Operations Assistant

  • May 2009 - Sep 2011

  Responsibile for testing and dispatching bar code scanning equipment to households. Using data base/Outlook/Excel programs. Responsibile for testing and dispatching bar code scanning equipment to households. Using data base/Outlook/Excel programs.



Macquarie Community College

• Computer Trainer

  • Jan 2009 - Jan 2011

  Teaching Office Essentials courses including Microsoft Word, Excel, PowerPoint, Outlook ’03 & ‘07 Teaching Office Essentials courses including Microsoft Word, Excel, PowerPoint, Outlook ’03 & ‘07



North West Business Education Network, Pymble

• Sales Consultant

  • Sep 2009 - Nov 2009

  3 month contract - • Warm and cold calling (phone, face to face & email) local businesses in order to link up neighbouring school students for a week or two’s work placement/experience. • Liaising with High School teachers with regard to placement of their students. 3 month contract - • Warm and cold calling (phone, face to face & email) local businesses in order to link up neighbouring school students for a week or two’s work placement/experience. • Liaising with High School teachers with regard to placement of their students.



Australian Business Week

• Sales and Support Consultant

  • Mar 2004 - Mar 2009

  Account Manager for Australian Business Week Ltd ABW is a small, not for profit enterprise education company who provide programs into schools and corporations throughout the world. My initial role was as their sales/support consultant for NSW schools and subsequently for Australia. I continued to reach sales targets by bringing in new schools whilst providing quality support to existing clients to maintain our 93% repeat rate. Duties included: • Telephone sales calls & email contact. • Presenting to school student and teacher bodies of up to 200 people. • Presenting to school executive committees. • Creating user manuals for product range. • Liaising with computer programmer to update and maintain programs. • Coordinating website programs. • Face to face sales calls with both primary and secondary school teachers. • Using the Internet database, MSWord, Excel, PowerPoint & Email using Outlook. • Leading half-day training workshops for up to 15 people. Show less



TAFE NSW

• Computer Trainer

  • 1990 - 2008

  TAFE has many faculties including Horticulture, Tourism & Travel, Food & Beverage and Hospitality Management and a sport and fitness academy. I was employed as a casual computer teacher and during that time have taught across all these departments in subjects including: •Micosoft Word, Excel, Access, PowerPoint, Outlook and Internet skills. •Galileo Computer Reservation System for travel students. TAFE has many faculties including Horticulture, Tourism & Travel, Food & Beverage and Hospitality Management and a sport and fitness academy. I was employed as a casual computer teacher and during that time have taught across all these departments in subjects including: •Micosoft Word, Excel, Access, PowerPoint, Outlook and Internet skills. •Galileo Computer Reservation System for travel students.