Experience

Peli Products UK

• United Kingdom
• Packaging & Containers
• 1 - 100 Employee

• Salesforce Administrator & Sales Co-ordinator

  • Dec 2013 - Present

  Primarily I maintain the company Salesforce system, implementing changes and persuading users that it will make their working life easier to manage. I produce monthly reports and interpret the statistics available to help the sales director and sales team with planning. Where possible, I put my Excel knowledge to good use - my automated quotation template is an elegant example! I can also put on a sales co-ordinator hat when the sales office gets particularly busy and enjoy helping match customers and distributors to their perfect cases, custom foam inserts and lighting.



Wise Owl Training

• United Kingdom
• IT System Training and Support
• 1 - 100 Employee

• Microsoft Course & Office Manager

  • Apr 2002 - Aug 2013

  I had been with Wise Owl for over 11 years until August 2013. While there, I was the person responsible for scheduling courses and liaising with clients, trainers, venues and doing required to keep things running smoothly and everyone happy. My duties in my time here included:  Overseeing all aspects of the office administration  Dealing with telephone and email sales enquiries and successfully converting these to bookings  Liaising with clients to ensure that all booked courses run smoothly and to their satisfaction  Scheduling Microsoft courses across the UK and maintaining website listings  Booking conference facilities, accommodation and travel for IT trainers and directors  Maintaining and updating diaries  Producing documents and reports to a professional standard  Day-to-day comprehensive use of MS Office applications: Word, Excel, Outlook, Access & CRM  Creating quotes and tender proposals  Invoicing, accounts and credit control (bespoke system)  Running Payroll (Sage) and producing end of year submissions  Implementing Health & Safety policy and procedure



The Christie NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Medical Secretary & PA to Consultants

  • Aug 2001 - Apr 2002

  • Audio transcription of radiological reports • Inputting reports on to internal information system • Organising departmental meetings and taking minutes • Providing secretarial support for two consultant radiologists • Maintaining diaries for consultant radiologists • Sending reports to other departments and/or Medical Records Dept. • General office duties; filing, photocopying, logging records in and out of department During my short time at the Christie, I am most proud that I identified the need for (and implemented) a system to ensure that MRSA+ inpatients had their MI scan appointments booked at the end of the day. This avoided the need to shut down the suite for cleaning/disinfecting in the middle of the day and wasting operational costs and time.



Hepworth Coatings Ltd

• Ashton under Lyne

• Director & Company Secretary

  • Feb 1988 - Jul 2000

  Founder of one of the first Epoxy Powder Coating businesses in the NW which grew from a small start up company to one employing 18-20 staff running 24 hour shifts at its most productive. I managed the company administration; accounts to trial balance (converting the old double entry paper system to Sage), credit control, Payroll, marketing and stock control. Founder of one of the first Epoxy Powder Coating businesses in the NW which grew from a small start up company to one employing 18-20 staff running 24 hour shifts at its most productive. I managed the company administration; accounts to trial balance (converting the old double entry paper system to Sage), credit control, Payroll, marketing and stock control.



Hepworth Audio & Visual Ltd

• Ashton under Lyne

• Owner/Manager

  • Aug 1980 - May 1990

  Owner/Manager of Photographic & Hi Fi retail shop. Owner/Manager of Photographic & Hi Fi retail shop.