Experience

ACE Training Ltd

• New Zealand
• Education Administration Programs
• 1 - 100 Employee

• Business Account Manager

  • Mar 2022 - Present



Exabyte

• Auckland, New Zealand

• Accountant

  • Oct 2013 - Present

  Accounts Receivable/ Invoicing from xero Accounts Payable/ processing of bills into xero Bank Reconciliation GST Returns preparation Payroll setup/processing via xero Accounts Receivable/ Invoicing from xero Accounts Payable/ processing of bills into xero Bank Reconciliation GST Returns preparation Payroll setup/processing via xero



XPO Group

• New Zealand
• Advertising Services
• 1 - 100 Employee

• Sales and Event Manager

  • Sep 2017 - Mar 2022

  2018 - current: Sales and Event Manager for the NZ Gift Fairs 2017-2018: Sales and Event Manager for the National Safety Show (www.safetyshow.co.nz) 2018 - current: Sales and Event Manager for the NZ Gift Fairs 2017-2018: Sales and Event Manager for the National Safety Show (www.safetyshow.co.nz)



ACE Training Ltd

• Auckland, New Zealand

• Operations and Customer Care

  • Nov 2013 - Sep 2017

  • Smooth daily operation of ACE Training nationwide and in charge of Auckland office. • Responsible for 2 receptionists • Schedule courses nationwide • Responsible for which courses run making sure maximum revenue is made • Juggle trainers rosters both internal and external trainers • Booking of domestic and international travel • Sourcing and negotiating with new suppliers • Assist in recruitment and training new staff • Entering all bookings nationwide • Respond to sales calls and emails as well as creating proposals Achievements: • Managed complete rebuild of ACE training office • Implementation of a complete new reservation system • Mastered scheduling for Auckland to a point where there is more than 70% truth of scheduling and now overseeing all branches to reduce low margin training • Creating system and processes to make the day to day operation of ACE smoother. • Significantly improved staff morale when this was very low Show less



Tourmasters South Pacific

• Auckland

• Sales and Account Manager

  • Feb 2012 - Nov 2013

  Accountability: • Responding to clients queries via phone and email • Preparing and processing quotes and bookings • Reporting • Data entry • Reconciling invoices • Invoicing and payment collection • Rate negotiating with suppliers Achievements: • Negotiated improved trading terms with key suppliers • Sold more than 1 million dollars’ worth of travel between Feb 2012 -2013 • Able to successfully retained and grow large international accounts that were contemplating changing suppliers Show less



Rydges Hotels & Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Reservations Coordinator

  • Aug 2011 - Feb 2012



Rydges Hotels & Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Reservations Manager

  • Nov 2009 - Mar 2011

  Training and managing staff, Answer phones and respond to emails Assist Sales Manager with corporate customers Assist Commercial and Revenue Manager with reporting and online deals Meet with Suppliers and customers. Manage corporate accounts Training and managing staff, Answer phones and respond to emails Assist Sales Manager with corporate customers Assist Commercial and Revenue Manager with reporting and online deals Meet with Suppliers and customers. Manage corporate accounts



Tourmasters South Pacific

• FIT Reservations Consultant / Ski Express Team Leader

  • 2007 - Nov 2009

  Training new staff organizing rosters Work towards sales targets, Create custom made bookings via email/phone. Account Management Face to face customer service including cash handling. Assist Product Manager Training new staff organizing rosters Work towards sales targets, Create custom made bookings via email/phone. Account Management Face to face customer service including cash handling. Assist Product Manager