Sandhya Khandagale

Marketing Intern at Ardent Privacy
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • Hindi Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Credentials

  • Digital Tech Credential: Generalist
    Canvas Credentials (Badgr)
    Dec, 2022
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Marketing Intern
      • Aug 2023 - Present

      • Analyze market trends and analytics reports in HubSpot to develop marketing strategies, improving lead generation by 70% • Prospect 5,000+ potential leads by conducting client outreach and leveraging technical writing skills to draft sales proposals • Develop promotional and marketing content using Canva and Figma, leading to an increase brand visibility by 125% • Analyze market trends and analytics reports in HubSpot to develop marketing strategies, improving lead generation by 70% • Prospect 5,000+ potential leads by conducting client outreach and leveraging technical writing skills to draft sales proposals • Develop promotional and marketing content using Canva and Figma, leading to an increase brand visibility by 125%

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Analyst
      • Jan 2023 - May 2023

      • Compiled and presented data analysis reports to stakeholders by generating Pivot Charts in Excel to visualize insights from partner data, resulting in a 20% improvement in qualitative data-driven decision making • Managed client projects in Jira by applying Agile methodologies and project management knowledge, including maintaining backlogs and testing, leading to a 95% improvement in project efficiency and completion in the role of Intern Team Lead • Collaborated with over 20 key stakeholders to facilitate requirement gathering sessions, define acceptance criteria, and create user stories, resulting in a streamlined development process and improved cross-functional team collaboration • Design 40+ User Experiences (UX) templates and mock-ups using Figma and Canva, ensuring a user-centric approach Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • TSC Student Consultant (Division of Information Technology)
      • Aug 2022 - Jan 2023

      • Provided technical support to a user base of 18,500+ UMBC students and staff across a wide range of technologies by triaging common technical errors, applying troubleshooting skills, and employing technical knowledge and expertise• Documented over 25 user inquiries daily by utilizing the university's Request Tracking (RT) software and provided solutions from UMBC Confluence, ensuring efficient issue resolution and knowledge management

    • Front Office Assistant (Office of Financial Aid & Scholarships)
      • Sep 2021 - Aug 2022

      • Monitored and regularly updated 17,300+ UMBC students' financial accounts in PeopleSoft Campus Solutions database• Processed UMBC students' various citizenship and tax documentation and verified records for authenticity, completion, and accuracy in compliance with federal regulations• Resolved multiple student inquiries daily regarding financial aid by responding to tickets in the university’s Request Tracking (RT) database system, answering phone calls, and handling in-person appointments• Participated in call campaigns on a monthly basis to educate 250+ students on Federal Student Aid and directed them to necessary resources Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Phone Operator
      • May 2021 - May 2021

      • Communicated with over 1000 donors professionally and independently to obtain donors’ personal financial data, while upholding donor confidentiality • Recorded donors’ financial information into a secure donation page to successfully process over 1000 payments • Collaborated with 6 other team members to achieve fundraising goals and solve technical issues • Communicated with over 1000 donors professionally and independently to obtain donors’ personal financial data, while upholding donor confidentiality • Recorded donors’ financial information into a secure donation page to successfully process over 1000 payments • Collaborated with 6 other team members to achieve fundraising goals and solve technical issues

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Student Professional (Nursing Department)
      • Sep 2019 - Mar 2020

      • Administered HubSpot as a CRM to provide customer assistance to 250+ students regarding program requirements and other general inquiries • Managed data entry regarding student’s personal and academic information into university database • Assisted in the nursing simulation labs by preparing mannequins and lab equipment for student use and evaluated and took inventory of all lab supplies daily • Administered HubSpot as a CRM to provide customer assistance to 250+ students regarding program requirements and other general inquiries • Managed data entry regarding student’s personal and academic information into university database • Assisted in the nursing simulation labs by preparing mannequins and lab equipment for student use and evaluated and took inventory of all lab supplies daily

  • Southern Asian Seventh-Day Adventist Church
    • Silver Spring, Maryland, United States
    • Receptionist
      • Jun 2019 - Aug 2019

      • Supervised daily office tasks and demonstrated customer service skills, including answering phones/emails, handling appointments, and maintaining a productive office environment • Coordinated a senior day program by organizing field trips and events, leading group activities, and handling fundraising initiatives • Supervised daily office tasks and demonstrated customer service skills, including answering phones/emails, handling appointments, and maintaining a productive office environment • Coordinated a senior day program by organizing field trips and events, leading group activities, and handling fundraising initiatives

Education

  • University of Maryland Baltimore County
    Bachelor of Science - BS, Information Systems
    2021 - 2023
  • Washington Adventist University
    Health Services/Allied Health/Health Sciences, General, 3.82
    2019 - 2021
  • SPENCERVILLE ADVENTIST ACADEMY
    High School Diploma, 3.88
    2015 - 2019

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