Experience

Workskil Australia

• Staffing and Recruiting
• 400 - 500 Employee

• Specialist Employment Consultant

  • Jul 2022 - Present

  Workskil Australia provides employment, community, education and health assistance to disadvantaged individuals within South Australia, Victoria, New South Wales and Western Australia. Workskil Australia provides employment, community, education and health assistance to disadvantaged individuals within South Australia, Victoria, New South Wales and Western Australia.



Essential Personnel

• Australia
• Individual and Family Services
• 1 - 100 Employee

• • Jun 2021 - Present

  • Meeting with clients to determine their needs, preferences and plans.• Selling the benefits of employment and occupations.• Reverse marketing candidates and plans to employers.• Delivering training sessions to support client job-readiness.• Providing support pre- and post-employment.• Ensuring employment is sustainable and suitable for clients.• Acquiring new clients.• Working to KPIs.

• • Apr 2021 - Jun 2022

  • Provide effective coaching in developing work readiness and employability skills.• Experience in strengths-based casework with complex families.• Planning, designing, developing, and delivering training modules• Conduct all training activities in line with the requirements of the program.• Assist youth in finding suitable employment.• Develop an understanding of the labour market and how this relates to young job seekers



Stirling Skills

• Perth, Western Australia, Australia

• EST Coach and Mentor| Stirling Skills

  • May 2021 - Jul 2021

  Employability Skills Training (EST) program is designed to support young people aged 15 – 24 years into jobs. It mainly covers three elements – Prepare, Trial, and Hire. Employability training programs help young people understand the expectations of employers in the recruitment process and in the workplace. Employability Skills Training (EST) program is designed to support young people aged 15 – 24 years into jobs. It mainly covers three elements – Prepare, Trial, and Hire. Employability training programs help young people understand the expectations of employers in the recruitment process and in the workplace.



Department of Education, Western Australia

• Australia
• Education Administration Programs
• 700 & Above Employee

• Special Needs Education Professional

  • Apr 2017 - May 2021

  • Delivered innovative, curriculum-based learning programs to aid pupil progress • Provided a holistic approach to pupil care through structured approach aiding optimised progress and development • Improved educational and emotional development through engaging, interactive lessons targeted to pupil abilities. • Support pupils achieving their fullest potential through systematic and structured programs • Helped in pupil assessments and worked closely with parents to understand pupil needs. • Maintained continued knowledge of Special Education best practices and improvements through regular training programs • Provided compassionate support through effective communication and attentive listening to aid pupil wellbeing and comfort Show less



Communicare

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Before and After School Care Coordinator

  • Feb 2013 - Mar 2017

  • Answer telephones and respond to enquiries from clients and participants • Create, compile, and export databases containing all information about the clients • Plan centre events • Create budgets for events and allocate funds accordingly • Manage bookings and cancellations • Process end-of-day reports • Managing centre accounts and answer and explain accounts queries from parents • Process and file invoices from vendors • Inspect public areas prior to events and direct the custodial staff • Promote brand image and awareness through social media • Form contacts with local media outlets, both online and off • Answer potential clients’ questions about facility and services Show less



Department of Corrective Services WA

• Perth, Western Australia, Australia

• Clerical Officer

  • Nov 2011 - Jul 2012

  • Maintained employee files in accordance with company policies and legal requirements. • Produced correspondence, reports and documents required for juveniles • Carefully managed large volumes of case notes, updating • Computerised tracking and manually filing the documents • Processed filed and stored pupil documents and correspondence in line with corrective service policies and procedures • Responsible for minutes taking and distribution • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals • Facilitated interdepartmental communication to effectively provide customer service • Investigated and resolved customer inquiries and complaints with empathy • Optimised customer support by establishing collaborative service environment Show less