Experience

PURE India Trust

• India
• Non-profit Organization Management
• 1 - 100 Employee

• Co-Founder & Head Corporate Relations

  • Feb 2017 - Present

  Gurgaon, India We started PURE INDIA TRUST in 2013 to help the underprivileged part of our society



Cheil Worldwide

• South Korea
• Advertising Services
• 700 & Above Employee

• Associate Account Director

  • May 2014 - Jan 2017

  Gurgaon, India Cheil is a Korea based MNC with operations in 35 countries & is among the World’s Top 15 companies in Retail Marketing. Cheil Worldwide does all the retail marketing activities for Samsung. We at India Head Office look after Retail Marketing Operations for Samsung Mobiles, Home Appliances & IT products sold at 90,000+ stores in India. HO is responsible for All India Operations supported by Regional Teams.



EXL

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager- MI, Analytics & Contract Compliance

  • Apr 2012 - Apr 2014

  Gurgaon, India Worked as Business Analyst (Manager (Band-B1) – MI, Analytics & Contract Compliance) with American Express Travel Domain (GTSC). Supported UK region for Financial Reporting & JAPA region for Performance Management Reporting & Merced implementations/transitions. Role & Responsibilities § Performance Management Reporting & SOP creation from BCP standpoint § Advisory/Spend Analytics & Recommendations for better optimal use of spend § Site level P&L reporting & Cost per… Show more Worked as Business Analyst (Manager (Band-B1) – MI, Analytics & Contract Compliance) with American Express Travel Domain (GTSC). Supported UK region for Financial Reporting & JAPA region for Performance Management Reporting & Merced implementations/transitions. Role & Responsibilities § Performance Management Reporting & SOP creation from BCP standpoint § Advisory/Spend Analytics & Recommendations for better optimal use of spend § Site level P&L reporting & Cost per Transaction Analysis § Merced & Other Business Application Automation § Team Management & FTE reconciliation/calculation § Reviewing data, recommending and developing reporting that will assist improved process SLAs § Leading Re Engg., Change Management initiatives, system upgrades and implementations Show less



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Senior Analyst

  • Jun 2011 - Apr 2012

  Jaipur Area, India Worked as Senior Analyst (Manager Level) for Business Analytics & Management reporting for Global Talent Acquisition & Resourcing team. Role & Responsibilities § Managing End to End client interactions, working as a backup for Relationship Manager (AVP level) § Daily, Weekly & Monthly Talent Acquisition & Resourcing reporting § Open Requisitions reporting for PSL, Retained & Contingency vendors § Vendor Spend Analytics & Cost per Hire Dashboard § Creation of… Show more Worked as Senior Analyst (Manager Level) for Business Analytics & Management reporting for Global Talent Acquisition & Resourcing team. Role & Responsibilities § Managing End to End client interactions, working as a backup for Relationship Manager (AVP level) § Daily, Weekly & Monthly Talent Acquisition & Resourcing reporting § Open Requisitions reporting for PSL, Retained & Contingency vendors § Vendor Spend Analytics & Cost per Hire Dashboard § Creation of Functional Requirement Specification (FRS) document and Business Process Flows § Report Designing on Congos § Report editing in Cognos, Service Order creation, Automation & ad-hoc reporting Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Manager Business Operations

  • Dec 2004 - Feb 2011

  Gurgaon, India Worked as Assistant Manager Business Operations with a team of 5 MI & WFM analysts for CRM Global D Delivery Region. Looked after Business Analytics & Management reporting for 3 most prestigious BFSI back office clients with 75 LOBs & around 2000 FTEs with different Costing models i.e. Transactional, FTE B Billing, Connect Minute (per minute) Billing, also worked as Resource Manager for these accounts as well. Role & Responsibilities § Managing client interactions… Show more Worked as Assistant Manager Business Operations with a team of 5 MI & WFM analysts for CRM Global D Delivery Region. Looked after Business Analytics & Management reporting for 3 most prestigious BFSI back office clients with 75 LOBs & around 2000 FTEs with different Costing models i.e. Transactional, FTE B Billing, Connect Minute (per minute) Billing, also worked as Resource Manager for these accounts as well. Role & Responsibilities § Managing client interactions, working as a backup for Manager WFM § Team Handling (PBC & yearly appraisals), Monthly team 1 to 1 § Monthly ATB (Ask to Bill) data, Weekly Revenue Accruals, Invoicing & Client Scorecard preparation § Monthly Incentive, Salary & Overtime data preparation for all 75 LOBs § Capacity Planning, Revenue forecasting based on historical & current trends § WFM & BCP (Business Continuity Planning) data reporting § Month on month New Hires- FTE validation & approvals with respect to Budgeted numbers § Suggesting meaningful statistical measures to improve Productivity & Efficiency § Business Lead for Cognos Automation Project & Business Analyst for 3rd party automation. Key Achievements § Finalization of Capacity Planning Template (help them project for 3 years & more in advance) § Certified Six Sigma Yellow belt for FTE Utilization Project. Also assisted various Green belt projects § Saved approx 9 FTEs by Reports Automation Project § Worked as Project Business Lead for Cognos Report Migration Projects, have worked in all phases of . ……SDLC (Software Development Life Cycle) from requirements gathering, design and development Show less