IT Business Analyst, Conversational AI Expert

• Oct 2021 - Present

As a conversational AI expert and business analyst with experience in both agile and waterfall methodologies, I have a strong track record of delivering successful projects to clients across a variety of industries. I have extensive experience working on chatbots and voice bots, having collaborated with major players in the industry such as Amazon Web Services. In addition, I have worked on demos and proof-of-concepts in the travel and hospitality industry, insurance, and telecom industries. I pride myself on my ability to understand complex business needs and develop solutions that meet and exceed client expectations. With a deep understanding of the latest AI and machine learning technologies, I am constantly exploring new ways to improve and innovate in my field. I am committed to staying up-to-date with the latest trends and developments, and bringing that knowledge to bear in all of my work. Overall, I am a driven and experienced professional who is passionate about leveraging technology to solve real-world business challenges. If you're looking for a conversational AI expert and business analyst who can help take your projects to the next level, I would be honored to collaborate with you. Show less

IT Business Analyst

• May 2019 - Nov 2021

 Handling various activities like information gathering, analyzing the information gathered, documenting functional or business requirements (BRD & FRD). Along with Use case & Activity diagram.  Managing client interaction for requirement gathering, overseeing the high level project documentation as well as understanding the role of every Stake holder in the project.  Designing Screen Mock-ups  Responsible for JAD facilitations, gathering, analyzing and prioritizing requirements using interviews, document analysis.  Working with Product Owner on Artifacts such as Product Backlogs, Sprint Backlogs  Communicating insights with business teams and key stakeholders  Extracting Data from various Sources(web)  Validating data on UHRS for different markets on various tasks  Updating different markets Data in Chain Mining Tool after Validating the given data from client  Hands on Experience on web search  Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis.  Extracting Summarize data from raw data using Pivot tables  Conducted reports for implementation of Team performance efficiency  Regularly used Lookups and Aggregate Functions in Excel while performing Daily Task  Performing Audit on the task which are assigned  Created detailed documentation of business systems, including process flows to Develop in-house application programs. Show less

Digital Marketing Executive

• Feb 2018 - Feb 2019

Digital Marketing Intern

• Aug 2018 - Jan 2019