Experience

Ambit Software

• India
• Information Technology & Services
• 100 - 200 Employee

• Associate Director Client Services

  • Oct 2022 - Present



FranConnect

• United States
• Software Development
• 200 - 300 Employee

• Product Manager

  • Dec 2015 - Sep 2022

  Facilitating/participating in meetings with key client stakeholders to develop an understanding of their business.Evaluating software/websites of competitors in the marketplace to understand the business environment and competitive landscape of the client.Gathering software/website requirements from client stakeholders and potential users.Developing a non-technical detailed design of proposed software/websites including functional and user interface designs. These designs are typically represented via written narratives, screen mock-ups and flowcharts.Communicating the design to the project programmers to ensure full understanding.Upon completion of programming activity, ensuring software/website matches original designWorking with client stakeholders to roll-out software to users.

• Principal Business Analyst

  • Nov 2011 - Dec 2015

  • Involved in defining scope of the project along with vision statement.• Conceptualize new product features and workflows, conduct industry research, collaborate and Interacted with Stakeholders and Subject Matter Experts (SMEs) from front office and middle office to get better understanding of business processes and gather requirements. Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle.• Conceptualized and defined the process blueprint & solution for new dashboards, reports, features and visualizations.• Developing actionable insights from datasets available and contribute to the definition of additional data sets to ensure continued value of the information products• Created Process Flow diagrams and Business Rule Wireframe components to identify and visualize the redundancy. • Created use cases, system specifications, process flows and test plans as tools to identify, gather, detail and Document requirements. • Worked as “Product Owner” in scrum environment, for story writing and managing product backlog, executed sprints for efficient delivery of the software.



Brainpulse Technologies

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Analyst

  • May 2011 - Nov 2011

  • Communicated about project requirement from client to understand project scope and prepare Business Requirement Specifications (BRS, FRS, SOW, Module Sheet) • Defined scope of the project along with the vision statement • Conceptualized the Customer Requirements. Interacting with Client and Managing its Expectations with the coordination of development Team to ensure project is delivered in time and with acceptable quality • Wrote the Use Cases, for client specification. Given demo to client to deal with the back-end system of the applications • Designed screen mock-ups for the entire application and prepared a consolidated detailed design document for all modules • Coordinated with Technical Team to ensure project is delivered in time and with acceptable quality, Managing Customer Relationship • Developed use cases, system specifications



UG Software Technologies Pvt Ltd

• India
• Software Development
• 1 - 100 Employee

• Business Analyst

  • Aug 2010 - May 2011

  * Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders. Conducted several Requirement Gathering Sessions (RGS) for gaining detailed requirements and finalizing Business Requirement Document (BRD). Given presentation of the proposed solutions to the clients. * Strategized project scoping and specifications documents, to clearly communicate the project roadmap. Led initiative to produce in-house mass emailing application to save outsourced application fees, used in contest campaigns for customers. * Met with all developers and project stakeholders to lead a kickoff meeting. Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session. * Conducted Business analysis, project assessment and feasibility determination. * Coordinated work of employees to meet deadlines, budgets.