Credit Manager - Telecredit West

• Mar 2019 - Present

Senior Credit Executive - Central Mumbai & New Mumbai

• Jul 2015 - Feb 2019

Credit Control Executive - Thane & Bhiwandi

• Feb 2011 - Jun 2015

Responsible for monitoring “receivables and collections” from Corporate clients, Government Authorities.• Maintaining good relationship with corporate clients, Government Authorities, and Global event clients in metro and Non-metro’s.• Manage the MIS team for measuring Market share and analytics.• Tracking receivables on the basis of the allotted credit term. • Resolving service and rate related disputes.• Take care of the complete customer satisfaction and collect DUE/OVER DUE payments on basis of credit period.• Managing and ensuring compliance with policy & processes and controlling the delinquencies.• Responsible for customer relationship management and customer retention for the assigned pool.• Reconcile outstanding statements for respective clients.• Maintaining accurate and up to date customer details and account records, ledger and bank reconciliations, investigation of unaccounted cash.• Assisted in improvising departmental processes and procedures, e.g. invoice delivery, follow up, query management .• Regular customer contact by phone, fax, email & personal visit.• Manage team of Collection Executive.

Credit Control Executive

• Feb 2007 - Jan 2011

Credit Control for Mumbai Branch Credit Control for Mumbai Branch

Billing and Collection Executive

• Jun 2005 - Jan 2007